Item: Acronis Cyber Protect Cloud
Rating: 10
Author: Julio A. Núñez

Overall Satisfaction with Acronis Cyber Protect Cloud

Use Cases and Deployment Scope

En la protección a grandes y pequeñas escalas Acronis Cyber Protect Cloud es la única herramienta adaptable a todos los escenarios de protección, no existe una herramienta más completa y que sea tan versátil en cuanto a protección y seguridad en todos los ámbitos de un datacenter. In protection at large and small scales, Acronis Cyber Protect Cloud is the only tool adaptable to all protection scenarios; there is no tool more comprehensive and versatile when it comes to protection and security in all areas of a data center.

Pros and Cons

Pros

Backup Advanced
Advance Security EDR - XDR
Disaster Recovery

Cons

Advanced Management

Return on Investment

ROI positive

Usability

Aplicable a todos los escenerarios. Applicable to all scenarios.

Alternatives Considered

Veeam Agent for Microsoft Windows, Kaspersky Endpoint Security for Business, Azure Backup, Microsoft Defender for Cloud and Fortinet FortiGate

Key Insights

Do you think Acronis Cyber Protect Cloud delivers good value for the price?

Yes

Are you happy with Acronis Cyber Protect Cloud's feature set?

Yes

Did Acronis Cyber Protect Cloud live up to sales and marketing promises?

Yes

Did implementation of Acronis Cyber Protect Cloud go as expected?

Yes

Would you buy Acronis Cyber Protect Cloud again?

Yes

Other Software Used

Azure Virtual Machines, Azure Virtual Desktop, Microsoft 365 Business Premium, Adobe Acrobat

Likelihood to Recommend

Disaster Recoverynis the best scenary.

Using Acronis Cyber Protect Cloud

Users and Roles

4 - Ventas & Soporte

Support Headcount Required

1 - Conocimiento Global de la plataforma

Business Processes Supported

Backup
DR
Antiramsoware

Innovative Uses

Migraciones

Future Planned Uses

Antivirus
Acceso Remoto
Cloud

Likelihood to Renew

Una plataforma estable, compatible y en constante evolución y actualuzación.

Evaluating Acronis Cyber Protect Cloud and Competitors

Products Replaced

Yes - KASPERSKY
AZURE BACKUP & DR

Key Differentiators

Cloud Solutions
Scalability
Integration with Other Systems
Ease of Use

Evaluation Lessons Learned

Mejorando más la evaluación.

Acronis Cyber Protect Cloud Implementation

Implementation Rating

Implementation Details / Implementation Partner

Third-party professional services

Implementation Phases

Change Management Lessons

Change management was minimal - La facilidad de uso.

Implementation Issues

Planeación
Convencer al cliente de la mejor opción para este.

Acronis Cyber Protect Cloud Support

Support Rating

Los pocos casos que se han necesitado de soporte han sido resueltos y los sistemas los han mejorados.

Acronis Cyber Protect Cloud Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response	None

Premium Support

No, no ha sido necesario.

Exceptional Examples of Acronis Cyber Protect Cloud Support

Un cliente perdió todos sus backup y fue encriptado por eliminar el MFA, Acronis cambio el sistema obligando a todos los usuarios a activarlo, y agrego una especie de papelera para recuperación de los backups borrados.

Using Acronis Cyber Protect Cloud

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	Difficult to use