1. Home
  2. Marketing Automation Software
  3. Act-On Reviews
  4. User Review of Act-On
Great customer service and support!
September 17, 2013

Great customer service and support!

Melissa Kornicki | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction

  • Integrates marketing efforts into one platform
  • Easy to use interface
  • Great help and technical support resources
  • Ties sales and marketing efforts together
  • Would like to see more intuitive reporting capabilities
  • Saves time setting up email campaigns - trigger and drip
  • Allows entire marketing team to work together under one platform and analyze email effectiveness by campaign or overall
We have gotten a good return on investment with Act-On and are happy with how they have worked with us to customize and adapt to our needs while providing an easy to use MAP.
Act-On's CSM and technical support responsiveness and personal service is exceptional. They are quick to respond and always willing to help out and find a solution.