Great customer service and support! SoftwareUnspecified7.4367101
Melissa Kornicki profile photo
September 17, 2013

Great customer service and support!

Score 9 out of 101
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Verified User
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Overall Satisfaction

  • Integrates marketing efforts into one platform
  • Easy to use interface
  • Great help and technical support resources
  • Ties sales and marketing efforts together
  • Would like to see more intuitive reporting capabilities
  • Saves time setting up email campaigns - trigger and drip
  • Allows entire marketing team to work together under one platform and analyze email effectiveness by campaign or overall
We have gotten a good return on investment with Act-On and are happy with how they have worked with us to customize and adapt to our needs while providing an easy to use MAP.
Act-On's CSM and technical support responsiveness and personal service is exceptional. They are quick to respond and always willing to help out and find a solution.