TrustRadius
Act-On Review 184 of 191
Act-On Review: "Great customer service and support!"
https://www.trustradius.com/marketing-automationAct-On SoftwareUnspecified7334101
Melissa Kornicki profile photo
September 17, 2013

Act-On Review: "Great customer service and support!"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction

  • Integrates marketing efforts into one platform
  • Easy to use interface
  • Great help and technical support resources
  • Ties sales and marketing efforts together
  • Would like to see more intuitive reporting capabilities
  • Saves time setting up email campaigns - trigger and drip
  • Allows entire marketing team to work together under one platform and analyze email effectiveness by campaign or overall
We have gotten a good return on investment with Act-On and are happy with how they have worked with us to customize and adapt to our needs while providing an easy to use MAP.
Act-On's CSM and technical support responsiveness and personal service is exceptional. They are quick to respond and always willing to help out and find a solution.