Overview
What is Act-On?
Act-On is an adaptive marketing platform designed to drive personal and purposeful multi-channel marketing. Its foci are inbound and outbound marketing, for enabling a tighter alignment with sales and turning data into actionable insights.
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How Act-On Differs From Its Competitors
Awards
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Pricing
Professional
$900
Enterprise
$2,000+
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Live Act-On Product Demo
Features
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Act-On?
Act-On Software is a dynamic marketing automation platform designed to empower organizations of all sizes with tools and strategic insights. Act-On delivers solutions that drive lead engagement, campaign optimization, and business growth. Through analytics and automated workflows, it helps marketers refine targeting and personalize communications across multiple channels.
Key Features
- Email & Campaign Management: Create, test, and deploy email campaigns supported by customizable templates and automated triggers.
- Lead Management: Score and segment leads based on behavior and engagement, ensuring timely follow-ups and optimized nurturing.
- Automated Programs: Design and execute sophisticated, multi-step marketing journeys. These programs nurture leads through personalized touchpoints based on behaviors, demographics, and engagement signals, ensuring prospects receive relevant content at the right time.
- Landing Pages & Forms: Design compelling, mobile-ready landing pages and forms without extensive coding knowledge to capture leads.
- Analytics & Reporting: Monitor key metrics in real time, enabling marketers to track ROI, attribute conversions, and pivot strategies.
Benefits
Act-On helps organizations to achieve faster lead conversion, higher email click-through rates, and reduced operational inefficiencies. By centralizing campaign execution and customer data, businesses can allocate resources more strategically and often achieve double-digit improvements in marketing outcomes. Automated processes save valuable time, allowing teams to focus on relationship building and brand development.
Differentiators
Act-On aims to make advanced automation accessible to teams without requiring deep technical expertise. Its integrated approach unifies multiple marketing channels in a single platform, reducing complexity and boosting collaboration. The platform’s agile framework allows businesses to launch targeted campaigns quickly while maintaining complete control over audience segmentation and message delivery.
Act-On Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: Ability to test dynamic content
- Supported: Landing pages
- Supported: A/B testing
- Supported: Mobile optimization
- Supported: Email deliverability reporting
- Supported: List management
- Supported: Triggered drip sequences
Lead Management Features
- Supported: Lead nurturing automation
- Supported: Lead scoring and grading
- Supported: Data quality management
- Supported: Automated sales alerts and tasks
Campaign Management Features
- Supported: Event/webinar marketing
Social Media Marketing Features
- Supported: Social sharing and campaigns
- Supported: Social profile integration
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Platform & Infrastructure Features
- Supported: API
- Supported: Role-based workflow & approvals
- Supported: Customizability
- Supported: Integration with Salesforce.com
- Supported: Integration with Microsoft Dynamics CRM
- Supported: Integration with SugarCRM
- Supported: Third-party software integrations
Additional Features
- Supported: Email Marketing
- Supported: Lead Scoring
- Supported: Website Visitor Tracking
- Supported: Automated Programs (Trigger & Drip Campaigns)
- Supported: Social Publishing
- Supported: Reporting & Analytics
- Supported: Forms
- Supported: Webinars
- Supported: SMS
Act-On Screenshots
Act-On Videos
Act-On Integrations
- Microsoft Dynamics 365
- Zendesk Sell
- Sugar Sell (SugarCRM)
- Webex Meetings
- ON24
- GoTo Webinar
- Litmus
- Oktopost
- Zapier
- Salesforce Marketing Cloud Interaction Studio, on marketing cloud
- Microsoft Power BI
- SyncApps by Cazoomi
- SalesForce
- Oracle NetSuite
- Zoom Webinar
- Go To Meeting / WebEx
Act-On Competitors
Act-On Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Available Internationally |
Supported Languages | English, French, German, Spanish, Italian, Portuguese, Danish, Swedish, Norwegian, Finnish, Russian, Chinese, Japanese, Korean, Hindi, Thai, Arabic, Hebrew |
Act-On Downloadables
Frequently Asked Questions
Act-On Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 25% |
Mid-Size Companies (51-500 employees) | 50% |
Enterprises (more than 500 employees) | 25% |
Comparisons
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Reviews and Ratings
(416)Reviews
(1-5 of 226)Act-On Software Powerful Intuitive and Effective Marketing Automation.
- The support team is very responsive and helpful. They communicate well and follow up until an issue is resolved.
- Act-On is always looking to improve its product and make it worthwhile to more customers. There are so many features!
- The product is very intuitive. When a new feature is added, it is easy to learn about it and understand how to use it.
Cons
- The interface has been improved on an ongoing basis. Preparing for new releases so that we are fully up to speed to train our customers on the new changes is challenging when supporting our customers.
- We would have preferred that the enhancements be fully implemented and the software switched over once completed rather than having gradual rollouts of each feature.
- There are some limitations to the new composer that require finding workarounds. (i.e., inserting an informational table in an email, editing HTML).
Come for the integration, stay for the ease of use!
- Syncs with MS Dynamics
- Ease of setup for automations/emails
- Detailed marketing lists that we can segment
Cons
- Some extra ease of use would be nice (like a pause all automations button)
- Updating the footers in individual emails isn't fun every year
- Constant changing of our Act-On contact
A jack of all trades for our marketing
- Database segmentation
- Automated email programs
- Email performance metrics and reporting
Cons
- The ability to save email distribution lists for future use
Highly Recommend to Increase Visibility.
- Email Deliverability.
- Reporting
- Trigger Marketing/Drip Marketing Campaigns.
- User Friendly.
Cons
- The AI reporting feature could use some refining. Often, I get data or reports, and it's hard to know what it's measuring or which time frame.
Act-On: A great e-marketing solution
- Easy Interface - the WYSIWYG interface makes it extremely easy to build out marketing campaigns in a short amount of time. Just place your text and images and you've got a beautiful cohesive design.
- Wonderful customer support - I have had very few problems with Act-On, but those I did have were resolved very fast by my customer care rep. They are very hands on with their customers and do whatever they can to help you succeed.
- Integration - smooth integration with our Salesforce account allow us to build out elaborate campaigns with specific lead lists, and then add qualifying data back to customer accounts.
Cons
- We send several weekly emails out to the same customer lists and it would be convenient if when we duplicated the message it would duplicate the list selection as well.