Act-On Reviews

Ease of use. Continued features and program upgrades. Representatives responses to customer questions and concerns are always professional and helpful.

A+ at everything they do

Great product, easy to use, promising roadmap and amazing customer success team.

It's my single biggest asset in my current role. With limited resources, its enabled Anachron to punch well above our weight marketing wise and although we're still at the beginning of our journey I know the system can scale with us.

Because I like the road the product is on, I like the people, and I think it will become a clear leader in it's marketing automation space.

We have been using Act-On for a number of years, and after reviewing other companies earlier this year, we are certain that we want to stay active users of Act-On for the foreseeable future.

It is an excellent tool. Support is great to help when I need them. My Success Manager is helpful. You can use as little or as much of the service as your time and needs allow. I have also found them helpful for custom projects.

This is great software, so it deserves a good rating.

There is no other provider in the segment that does what they do at the price they charge, and their support team is great. My contact often checks in with me, and I think that they have really taken a stake in making sure that my company and my business succeeds. I often think of them as friends vs. business collaborators.

Great tool, some areas to improve, but overall great value and very powerful.

There are a few up and comers out there so it's always good to know what is going on in the market. We're VERY likely to stay with Act-On for the foreseeable future. We really like the month to month agreement that they allow us to use - tells us they are confident in their capability and always bringing out more.

We rely on Act-On for our list segmentation and our outreach. We also like how it tracks our competitors social media activity and our ranks. Overall its a helpful tool for the marketing team.

ACT-ON is a good tool for us. And, I don't see a reason why we wouldn't renew from a functional perspective. One thing we are keeping an eye on is their support of the partner community and continued development of more integrations with content management systems (such as WordPress) and other CRM platforms. In addition, we are also watching out for additional templates and content for us to utilize.

I am extremely happy with Act-On's platform and their service. The service for support and account management is one of the best around. I have always received a timely response and have always felt that my account manager or support person owned the problem or request and did everything they could do to solve it or answer any question I may have had.

Love the product, love the support.

Easy to use. Just trained my newest staff member how to use it. Without watching the videos (she will), she has already designed an email, form, programmed the lead flow and scheduled the blast....in one week.

Act-On Software is becoming an extension of our business!

They haven't disappointed and the new features that come out monthly are fantastic.

I will certainly recommend the renewal of Act-On for this client because the more the organization uses it the more features are unlocked to us. It's much like eating an elephant - it can't be done all at once. We started with email marketing and SalesForce integration. We got good at scheduling emails, creating the emails and interpreting the data in about 6 months. Then we moved into using the system to create webforms and marketing automation. We have been using those features for over a year. We still have not uncovered the social media tools and many of the other features. Act-On is a tool that grows with the business and I anticipate there is a lot of data being collected that will be invaluable for future decisions on marketing spend and activities - we have yet to uncover the many benefits of Act-On.

The best part about Act-On is the staff. From your support manager to the engineers, they know your every need and will help you resolve your issues. It was also great to have a dedicated person you can call on for managements of your lists, campaigns and to help escalate an already brewing issue.

It's working for us, we'll keep using it.

I already have a great relationship with them, they are a good price, and I already had experience working with the platform which would allow me, the end-user, to hit the ground running after implementation.

We have taken our marketing practices from the stone age to 21st century! There are so many features we are able to do now because of Act-On. They include: landing pages, surveys, new call-to-actions on website, enhanced reporting with webinar integration, lead scoring and nurturing with automated campaigns. I can't imagine doing my job without this tool!

Act-On has gone above and beyond our needs. With a month to month contract and our contact lists, campaigns and reporting nestled into one, we'll continue to use Act-On for a long time.

Continued use of this product will help us meet our sales and marketing goals. I can't imagine no longer having access to the information this tool has been able to gather for us. We LOVE it!

Simply put - Act-On just keeps getting better!