Allows me to engage leads totally hands off.
September 06, 2021

Allows me to engage leads totally hands off.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

We use ActiveCampaign for lead intake, establishing an automated rapport with our investors and engaging them further with ongoing content to build trust and familiarity. Allowing us to do all of this without replicating each time has been a huge time saver for us. We're a two-person team, so any more time spent on this side of things, as opposed to the core focus of our business would be a huge time drain.

Pros

  • Customer service
  • Automated email campaigns
  • Form creation
  • Contact analytics

Cons

  • Speed of the website. Improving, but room to grow.
  • Editing tags and form fields
  • Two leads went through my full automation and scheduled a call, all while my wife was in labor. Totally hands-off.
  • In two years, we've only had three unsubscribes after thousands of emails

Do you think ActiveCampaign delivers good value for the price?

Yes

Are you happy with ActiveCampaign's feature set?

Yes

Did ActiveCampaign live up to sales and marketing promises?

Yes

Did implementation of ActiveCampaign go as expected?

Yes

Would you buy ActiveCampaign again?

Yes

If you have an email list or an audience to engage with, I'd highly suggest AC. We've found it to be helpful in gaining credibility and trust with our investors. By communicating with consistent, quality content, we're able to build that relationship with our database while just having to put in the effort of building out messaging once.

ActiveCampaign Feature Ratings

WYSIWYG email editor
9
Dynamic content
7
Ability to test dynamic content
9
Landing pages
Not Rated
A/B testing
Not Rated
Mobile optimization
3
Email deliverability reporting
Not Rated
List management
8
Triggered drip sequences
10
Lead nurturing automation
8
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

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