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ActiveCampaign

ActiveCampaign

Starting at $15 per month
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Overview

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Starter

$15

Cloud
per month

Plus

$49

Cloud
per month

Pro

$79

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.activecampaign.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month
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Product Demos

3 simple steps to writing great emails using AI in 6 minutes

YouTube

Getting Started With Automation In 5 Minutes With Free Templates

YouTube

A/B Testing automations using the drag and drop builder (Case Study)

YouTube

Getting More Deals With This Automated Cold Email Outreach Tool

YouTube

ActiveCampaign Updates: AI Tools, and Advanced Segmentation

YouTube

Making Great Forms that get Great Leads in 2023 | ActiveCampaign Strategy

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.7
Avg 7.7

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.6
Avg 7.8

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.7
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

8.8
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.2
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.5
Avg 7.6
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Product Details

What is ActiveCampaign?

ActiveCampaign offers small teams a platform for intelligent marketing automation. ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign Screenshots

Screenshot of tagging, that when combined with conditional content helps to put the right message in front of each customer.Screenshot of marketing automationScreenshot of audience segmentation based on engagement, purchase activity, lead score, or any other dimensionScreenshot of live chat, site messaging, email, and a unified inbox that can be used to build relationships with customers.Screenshot of the CRM, which helps sales reps to get more done in less time

ActiveCampaign Videos

Using automations to save time and push podcasts with Caspian Studios
Making more money using advanced Abandoned Cart Tool [eCommerce 2023]

ActiveCampaign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

ActiveCampaign starts at $15.

Mailchimp, HubSpot Marketing Hub, and Klaviyo are common alternatives for ActiveCampaign.

Reviewers rate Integration with Microsoft Dynamics CRM and Integration with SugarCRM and Triggered drip sequences highest, with a score of 9.9.

The most common users of ActiveCampaign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(902)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly recommend ActiveCampaign for its CRM, email marketing, and marketing automation capabilities. They suggest that businesses in need of these features should consider using ActiveCampaign as it provides all these functionalities in one platform.

Another common recommendation is to take advantage of ActiveCampaign's onboarding and support services. Users recommend trying the platform and utilizing their resources to ensure a smooth transition and effective use of the software.

ActiveCampaign is often praised as a robust system for small businesses on a budget. Users appreciate the value they receive from the platform, making it an attractive option for those with limited resources.

Additionally, users recommend ActiveCampaign for email marketing purposes, often highlighting it as an alternative to MailChimp. It is seen as a helpful tool for creating and managing email campaigns.

Furthermore, some users suggest using ActiveCampaign as a means to build a business without relying on advertising. The platform's features and support are seen as instrumental in achieving this goal.

Lastly, users express satisfaction with ActiveCampaign's support team, describing it as amazing. They find the support available through webinars, live chat, and other channels to be helpful in maximizing their use of the platform.

Reviews

(1-25 of 681)
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Totally recommend! 10 out of 10!

Rating: 10 out of 10
August 31, 2024
JH
Vetted Review
Verified User
ActiveCampaign
4 years of experience
I use ActiveCampaign for all my e-mail management, automations and newsletter. Also for notes on special customers and other occasions, which help me to stay in touch with my subscribers. I use it on a daily basis and also recommended it to dozens of others, because it's so simple to use and effective at the same time.

Good Features, but Plans are Lacking

Rating: 3 out of 10
August 22, 2024
Verified User
Vetted Review
Verified User
ActiveCampaign
4 years of experience
We use Active Campaign to communicate via email with a large customer list to build relationship and to inform them of current offers. We use typical sending features, along with multiple automations and forms to gather information and send notifications and promotional content for various programs and courses offered by our organization.

Best automatic drip campaign platform

Rating: 10 out of 10
August 16, 2024
NB
Vetted Review
Verified User
ActiveCampaign
10 years of experience
I've been using ActiveCampaign with all my clients for over 5 years. It's really user friendly, they have a great customer service, and the have the best automations system. It's been a great tool to set up automations on so many different triggers, and through workflows, which tend to be more limited or difficult on other platforms.

Great solution, valuable for the price and easy to use

Rating: 8 out of 10
August 08, 2024
Verified User
Vetted Review
Verified User
ActiveCampaign
2 years of experience
I use it basically for newsletter delivery, manage my emails contact list and automate emails when people subscribe.

It helps me create segment of contacts since I use different content for each one. I love the campaigns templates since it is so easy to create my newsletters and replicate campaigns

Additionally, It has an excellent customer service. Whenever I needed help, they have my back almost instantly

Sophisticated email marketing for solopreneur

Rating: 10 out of 10
June 19, 2024
Verified User
Vetted Review
Verified User
ActiveCampaign
3 years of experience
I have an online yoga membership and I use ActiveCampaign for email marketing. This includes sending regular newsletters to my mailing list but also using automations to warm up and convert leads through a sales funnel, and also to onboard new members. ActiveCampaign enables me to segment my audience with incredible detail, track website visits and send relevant and timely communications to my audience.

Saves my small business time and money

Rating: 9 out of 10
March 14, 2024
NM
Vetted Review
Verified User
ActiveCampaign
5 years of experience
I have been using ActiveCampaign for several years as my primary lead and client communication tool (other than Outlook). It has scaled with my business and is great for integrating with other client fulfillment tools I use. One of my deliverables needs to be segmented dozens of ways for top-end client fulfillment and this is easily achievable with ActiveCampaign.

In my opinion, Fragile Design resulted in significant Lost Revenue - Be careful or steer clear

Rating: 2 out of 10
February 21, 2024
TW
Vetted Review
Verified User
ActiveCampaign
3 years of experience
I run a small business and started using ActiveCampaign to automate email generation to potential leads. We generate a lot of organic traffic due to high quality content and are able to collect a good list of subscribers but have limited man power to reach out to people directly and benefit from email workflows.

ActiveCampaign continues to best meet my email service needs

Rating: 10 out of 10
February 19, 2024
KS
Vetted Review
Verified User
ActiveCampaign
30 years of experience
I use a single ActiveCampaign account to email to segmented groups across several interrelated websites by using tags and other segmenting options. We email to deliver product access links to clients, and stay in touch regularly with clients, customers, and followers.

Robust tool, but expensive

Rating: 7 out of 10
February 19, 2024
AC
Vetted Review
Verified User
ActiveCampaign
3 years of experience
I use ActiveCampaign in my coaching and speaking business to automate my marketing flows when new leads enter my newsletter / system as a lead. I also send monthly newsletter to my audience -- inspirational materials, learnings, updates and more. It's a robust system and I love all the training materials offered, templates, ability to track and tag leads so I can segment folks and track leads and more!

ActiveCampaign is an All-in-One easy and effective solution for all types and sizes of companies

Rating: 9 out of 10
February 16, 2024
Verified User
Vetted Review
Verified User
ActiveCampaign
5 years of experience
We've been using ActiveCampaign across all our business processes, both B2C and B2B, since 2018. As our business grew, ActiveCampaign grew with us and we started to use an increasing number of features, starting from email marketing and contact management, embedded forms in our websites, CRM and deals management for B2C and B2B, landing pages per product, and an enormous number of automations that link every aspect of this.

ActiveCampaign is the most powerful email marketing automation tool

Rating: 10 out of 10
January 26, 2024
The principal reason i use ActiveCampaign is because all the automation possibilities, seriously they have the most robust email marketing tool, they have the lemma "Using ActiveCampaign is like having an employee working for you" and that is super true! I use ActiveCampaign to communicate with my leads about monthly online events, and look at this, I just have to change the date event in my automation and all the reminders and important emails will be sending automatically in the correct dates around the date event. I have used almost every email marketing tool that you can find on internet, and trust me, you will not find a really automation tool like ActiveCampaign.

It does what it's supposed to. Customer success is not what it used to be.

Rating: 8 out of 10
January 12, 2024
SH
Vetted Review
Verified User
ActiveCampaign
4 years of experience
I scale my self using this tool like creating accountability emails for clients or a followup sequence for folks who come to my LinkedIn booth at a live tradeshow. I can direct my audience to ongoing information without endless admin on my part. It also allows me to have a almost perpetual email marketing system that I can set and forget. It allows me to keep in touch at scale with my network and potential leads. <br><br>On a lighter note, I use it to send my friend automatic emails to inspire her on her journey to find love.

ActiveCampaign has simplified my life so I can focus more on my clients

Rating: 10 out of 10
January 06, 2024
SF
Vetted Review
Verified User
ActiveCampaign
1 year of experience
I use ActiveCampaign for tracking my leads and revenue into my business. It's also heavily [used] if to campaigns and the automation features and tags really help me keep track of different leads that come into my business and what stage they're at in my funnel. I send weekly newsletters and sales emails to my audience and use the reporting tools to track all this information, which is really useful at the end of the month when I track my metrics.

Love using ActiveCampaign

Rating: 9 out of 10
December 08, 2023
Verified User
Vetted Review
Verified User
ActiveCampaign
3 years of experience
I use ActiveCampaign for my sales funnel and newsletters. It's easy to link to my website forms and I love the way you can immediately see who subscribed and clicked on links. My virtual team set up automation and newsletters. It's easy to create drafts, schedule emails, and make automation look easy.

User friendly and good for automating marketing campaigns

Rating: 9 out of 10
November 03, 2023
PB
Vetted Review
Verified User
I use ActiveCampaign for my email communication with potential clients, and to create marketing funnels in an automated way. I write marketing campaigns and send them to my list of clients, as well as evergreen funnels for new potential clients. I integrate it with Thrivetheme, which I use for my website and for my online courses.

ActiveCampaign very user friendly

Rating: 10 out of 10
October 26, 2023
Verified User
Vetted Review
Verified User
ActiveCampaign
1 year of experience
ActiveCampaign is the database that we use to collect, store, and access all our leads and client data. It is used mostly within our Marketing, Customer Success, and Client Services departments. ActiveCampaign also allows us to create automation to ensure our clients and leads get vital communication.

Great Automations and List Management for a Low Cost to Start With

Rating: 7 out of 10
October 26, 2023
JR
Vetted Review
Verified User
ActiveCampaign
1 year of experience
I have been using it for email marketing purposes for a consulting and coaching business.

I am a solopreneur and I use ActiveCampaign to manage my list, set automations, welcome sequences, and broadcast campaigns.

What it helps me do is keep the list management simple by using tags and a few lists. This way I can have a buyers list and a master list and use a simple tag system to properly identify what the person has purchased and interacted with.

I came from using Mailchimp's free plan and didn't like needing to use different lists for everything because they didn't have any tagging system that could integrate with other platforms

At the cost, ActiveCampaign simply cannot be beat!

Rating: 10 out of 10
October 24, 2023
Verified User
Vetted Review
ActiveCampaign
1 year of experience
ActiveCampaign is a great product. Although it started as an email marketing software it now does that as well as offers a full CRM suite. From deals pipelines to accounts and more. ActiveCampaign allows businesses to automate their email marketing and large swaths of their sales process all at a fraction of the price of other comparable CRM products. I often tell people it is the budget version of Hubspot. And while Hubspot surely offers features ActiveCampaign doesn't, ActiveCampaign offers what virtually any SMB could need at a reasonable price.

My experience: Damaged me personally with financial loss due to their error, and now my business suffering because of data loss—no apologies

Rating: 1 out of 10
October 10, 2023
HS
Vetted Review
Verified User
ActiveCampaign
2 years of experience
I use ActiveCampaign as the hub of my business operations. My company runs on the internet, and I use ActiveCampaign automations, emails, forms, integrations and more to onboard clients and "employees" and maintain their account and stay in effective communication with both parties.

ActiveCampaign Review

Rating: 7 out of 10
July 18, 2023
CR
Vetted Review
Verified User
ActiveCampaign
5 years of experience
ActiveCampaign has revolutionized our marketing efforts, enhancing campaign performance and efficiency. The automation capabilities streamline customer journeys, enabling personalized communication and boosting conversions. The email marketing tools, with professional templates and segmentation options, empower us to create impactful campaigns. However, using ActiveCampaign for our CRM limits reporting functionality, hindering our analytical needs. Nevertheless, ActiveCampaign remains invaluable for driving marketing performance.

Driving Engagement, Efficiency, and Growth in Our Business

Rating: 9 out of 10
July 13, 2023
Verified User
Vetted Review
Verified User
ActiveCampaign
3 years of experience
In my organization, we utilize ActiveCampaign across all departments - from marketing and sales to customer support, making it a crucial part of our business operations.We primarily use ActiveCampaign's powerful email marketing features to manage and optimize our email campaigns. The platform's intuitive design tools and vast template library have streamlined the process of crafting compelling emails, enabling us to maintain consistent engagement with our customers and prospects. Additionally, the split-testing functionality lets us experiment with different email elements, providing insights that drive better performance in future campaigns.

Thank You Active Campaign!

Rating: 10 out of 10
July 07, 2023
SK
Vetted Review
Verified User
ActiveCampaign
4 years of experience
Active Campaign is used across the whole organization and it keeps clients up to date with everything. We send out reminders to our clients as well as a monthly newsletter informing them of what's going on. We like to promote all our services and showcase our authors and their books to all our clients.
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