Acumatica review
Updated January 26, 2026

Acumatica review

Mike Pflum | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Acumatica

We use Acumatica for Sales, Manufacturing and Finance. We had several disconnected systems and a nightmare set of spreadsheets that were all manually updated from each other, and Acumatica brought our business information together into a reliable, accurate, and reportable system

Pros

  • Gives visibility to our production environment
  • Allows for global sales

Cons

  • Upgradability
  • inconsistent function of some items, like bundle explosion and automatic mark for production
  • Much less time spent manually entering some information,
  • Reduced data redundant entry
4-6 months
OUr users all have access to information they require to do their jobs, and they all have the ability to look up details about things we make and sell
Medical industry, and it is a little lacking in the Regulatory environment out of the box

Do you think Acumatica delivers good value for the price?

Not sure

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

Great for normal orders, but difficult to set up for complex subassemblies etc.

Acumatica Feature Ratings

9.0
Accounts payable
9
Accounts receivable
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
Not Rated
Configurable Accounting
Not Rated
Standardized Processes
Not Rated
Not Rated
Billing Management
Not Rated
Cash and Asset Management
Not Rated
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Award Lifecycle Management
Not Rated
Project Financial Management ()
Not Rated
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

Using Acumatica

100 - Sales, manufacturing , engineering, inventory, distribution.
2 - System thinking. Understanding that a small change in one area can effect the entire business in different ways
  • Size
  • Complexity
  • International sales
  • Use it to feed automation in our manufacturing areas
  • Use it to provide insight into things we had never been able to accurately track.

Evaluating Acumatica and Competitors

Yes - Globalshop and everest
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
More focus on the company part of sales and marketing

Acumatica Support

Most of the time helpful but have had occasional issues with argumentative supporters. Trying to overcome language barriers has been an issue in the past as well.
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
Yes. Needed for implementation challenges
Yes - No. Only in subsequent release
Cannot think of a specific situation where this was the case

Comments

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