Great tool with a steep learning curve.
January 30, 2024

Great tool with a steep learning curve.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

General Business

Modules Used

  • FInancial Management Suite
  • DIstribution Management Suite
  • Customer Management Suite

Overall Satisfaction with Acumatica

I'm an administrator and system manager. We use Acumatica for financial, product, and logistics. For these services, it's a great tool. I also use this for OData exposure to integrate with our BI tool.
  • BI tool integration
  • AR and AP services
  • Approval mapping
  • GIs and GI building
  • Importer tools
  • Reversing mistakes from the field (should be a previous version function).
  • Great tool, but mistakes can cost time to fix.
  • Financial services are good, but still take days to consolidate.
We use it mostly for financial management. But customer and vendor channels are a great asset. As is our approval system for managing vendors.
I'm an administrator, and Acumatica offers many tools that assist me in system administration purposes, from the ease of setting up or creating permissions, access rights by screen or role are awesome.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acumatica go as expected?

No

Would you buy Acumatica again?

Yes

Steep learning curve. Could be better, and when I need to create a support ticket, support isn't always helpful.

Acumatica Feature Ratings

Accounts payable
9
Accounts receivable
9
Global Financial Support
4
Primary and Secondary Ledgers
6
Journals and Reconciliations
9
Configurable Accounting
7
Standardized Processes
7
Billing Management
9
Cash and Asset Management
8
Travel & Expense Management
7
Budgetary Control & Encumbrance Accounting
8
Period Close
7
Inventory tracking
8
Pricing
8
Order entry
8
Credit card processing
10
Cost of goods sold
8
Order Orchestration
7
Pay calculation
7
Direct deposit files
8
Dashboards
6
Standard reports
7
Custom reports
7
API for custom integration
10
Plug-ins
8
Role-based user permissions
7
Single sign-on capability
9
Award Lifecycle Management
8
Project Planning and Scheduling
7
Task Insight for Project Managers
9
Project Mobile Functionality
6
Definable Resource Pools
8
Requisitions-to-Purchase Orders Integrated
9
Supplier Management
8
Issue Detection
6
Transportation Planning and Optimization
8
Transportation Execution Management
9
Trade and Customs Management
9
Fulfillment Management
8
Warehouse Workforce Management
8
Production Process Design
7
Production Management
7
Configuration Management
7
Work Execution
8
Manufacturing Costs
9
Forecasting
9
Inventory Planning
8
Performance Monitoring
8
Product Master Data Management
9