Acumatica Review
February 03, 2024

Acumatica Review

Dominique Perrin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

General Business

Modules Used

  • FInancial Management Suite
  • Project Accounting Suite
  • DIstribution Management Suite
  • Customer Management Suite

Overall Satisfaction with Acumatica

We use Acumatica for projects, purchase orders, sales orders, payments to vendors, invoicing, account management, and expense reporting. The biggest problem we have is that our system isn't set up correctly in order for us to be able to optimize all of the tools that the software has in order to efficiently run the business. We're doing a lot of manual workarounds in order to work with the program rather than making the program work for us. And the biggest reason for that is lack of training during implementation so no one really knows how to use the system to our advantage.
  • Project Management
  • Reporting
  • Time Card Tracking
  • We have a problem with linking things all together- Projects, PO's and SO's
  • Customizing things, just because no one has the technical knowledge
  • Having to go through a third party in order to get things configured
  • Saved time on expense reporting- the field guys don't have to spend hours creating reports on Excel and saving all their receipts through the month
  • Warehouse tracking is more efficient, keeping accurate inventory
  • Getting rid of outside programs and being able to do everything all in one place saves money
Being able to provide accurate timelines on when products are arriving and when projects can be implemented and installed. Providing progress billing to customers based on items and labor as it happens rather than having to wait until the project is finished to bill all at once.
We use different modules to create complex workflows and keep everything all in one place. The warehouse integrates with purchasing and sales to be able to see what's available- real time. We're able to build jobs and implement changes as they progress.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acumatica go as expected?

I wasn't involved with the implementation phase

Would you buy Acumatica again?

Yes

It's a really customizable program if you have the technical know how to use it efficiently. Just definitely have someone who can go in and manipulate it in a way that makes sense for your business. I think it's definitely a better case scenario to have someone on site that knows how the business runs to be able to make changes rather than having to go through a third party that doesn't necessarily understand specific business needs.

Acumatica Feature Ratings

Accounts payable
8
Accounts receivable
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
Not Rated
Configurable Accounting
Not Rated
Standardized Processes
Not Rated
Billing Management
Not Rated
Cash and Asset Management
Not Rated
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Award Lifecycle Management
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated