Acumatica Review
February 05, 2024

Acumatica Review

Keith Cardwell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

General Business

Overall Satisfaction with Acumatica

So obviously from a purchasing standpoint, we manage all of our demand for forecasting, purchase orders, sales orders, and quotes. We also manage accounts payable. We pretty much use it from beginning to end. We do warehouse management, track lot serial numbers, create kits and various things. We have roughly right around a thousand active inventory items and probably 55% of those have serial numbers. And we're big believers in kits, so we use a lot of kits and so forth.
  • One thing that we're really happy with, and this is just from my position, is how easy it is to track what we're selling, when it's going to need to ship, and what the history of the cells of that particular item are. From a purchasing standpoint. It allows us the clarity and the visibility to be able to make informed decisions time after time.
  • Sometimes whenever you have a newer user, it can take a little while to learn it once you spend the time on it and it's a little bit more self-evident, but I think just having a little bit more ease of use in the beginning would probably be helpful.
  • I would say that it has been very positive on our return on investment. I don't think that anybody regrets paying the money for Acumatica, what we pay for Acumatica, just the amount of time, savings, and amount of time that we save results in huge savings for our company. Being able to manage purchase orders, sales orders and quotes all from one system through all of our users saves a tremendous amount of time and money.
I think that the fact that we're able to issue quotes and sales orders all from one system has just created a unified system where everything looks the same for our customers time after time after time. So I think that's been a really big impact for us.
We are a software company that does sell hardware that you would expect to see in a grocery store and we use Acumatica to manage both license renewals and hardware. So it's pretty much a fully unified system for us and the fact that it gives us the capability to manage both software license software renewals as well as track hardware has been very impactful.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

Well, our company has a new product. We've been in the design phase for almost two years and we recently released it and it's a manufacturing product that we're doing, building in the states, and it's roughly 200 parts. They all come together to make one part. And having the kits and the exploding kits in particular has allowed us to be able to manage the inventory flow very well. So I think anybody who needs to track serial numbers and link multiple items together and benefit from Acumatica. As far as where it's not appropriate, I really don't know. Maybe I'm a little biased. We've been using it for a while now. It seems to work well for what we need.

Acumatica Feature Ratings

Accounts payable
Not Rated
Accounts receivable
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
Not Rated
Configurable Accounting
Not Rated
Standardized Processes
Not Rated
Billing Management
Not Rated
Cash and Asset Management
Not Rated
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Award Lifecycle Management
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated