Overall Satisfaction with Acumatica
Right now, because we have a consulting focus, we have a lot of projects, so we're using the project module and we bill our customers or our clients based on hours of consulting work that we provide. We have various projects with different types of outcomes.
- I'm not really sure yet because we haven't gone live, but the demonstrations that I've gone through seem very logical and I like the way it's integrated with the project. Currently, we have different interfaces or processes we have to go through manually, and with Acumatica, we're hoping that will be streamlined.
- That's really hard to say because a great thing about Acumatica is the way that you can configure it to suit your organization's needs.
- While it's very integrated, it's very flexible, and so it's really hard to identify the exact steps that you have to do along the way. So we've been going through different training scenarios that have been very helpful, and I think that once we get more used to using it, things will become more second nature.
- I'm not sure yet because we haven't gone live, but in terms of the ROI, I think the working capital aspects of it will be good. Cashflow and analysis and these types of things will be very good. And again, because it's fully integrated with the different types of businesses, I think it'll be very good.
Other
Well, we haven't rolled it out yet to the customers, so I'm looking forward to that and I can let you know later.
Well, I think because of the project module and the integration with the finance module, I think that it's going to meet the needs very well. In terms of information for our clients, it's very important that we give insight into what we are billing for and the tasks that our developers are doing on certain projects and make sure that our clients have insight into that. So I think it'll be a very good tool for customer satisfaction.
Do you think Acumatica delivers good value for the price?
Yes
Are you happy with Acumatica's feature set?
Yes
Did Acumatica live up to sales and marketing promises?
Yes
Did implementation of Acumatica go as expected?
I wasn't involved with the implementation phase
Would you buy Acumatica again?
Yes