Year 1 with Acumatica
January 29, 2026

Year 1 with Acumatica

Ben Zucconi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

General Business

Overall Satisfaction with Acumatica

Acumatica is our backbone of our company, replacing our old ERP. I am in Operations so I use it for a little bit of everything from analytics to inventory management and sales.

Pros

  • Reporting - I can get most anything I need, with a little extra work sometimes, but it's always there.

Cons

  • I think that most pages do most things well, but often are missing just one piece of info that'd make it a complete game-changer. Sales Profitability reports, by default didn't have cost or margin, without that it's hard to leverage. thankfully I was able to easily add those fields in.
  • I gained much more visibility into our company data in a way that provides meaningful insights
I haven't yet been able to utilize Acumatica's AI functions, we're in the process of transitioning to 2025R1
It's helped provide very clear visibility into our Purchasing processes and therefore significantly change our ability to manage customer expectations
In the mobile device repair business, we have tens of thousands of part numbers, Acumatica has made managing such an amount of inventory simple.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

It seems to be less suited if you run a very complex business that involves Ecomm, service work orders (mobile device repair), B2B sales, direct sales, and large to small projects. I only say less suited to the amount of customization we've done to Acumatica to fit our needs. However, the fact that it is so customizable is what got us to the finish line.

Acumatica Feature Ratings

Accounts payable
Not Rated
Accounts receivable
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
Not Rated
Configurable Accounting
Not Rated
Standardized Processes
Not Rated
Billing Management
Not Rated
Cash and Asset Management
Not Rated
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
Inventory tracking
8
Automatic reordering
Not Rated
Location management
5
Pricing
5
Order entry
4
Credit card processing
Not Rated
Cost of goods sold
8
Order Orchestration
2
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
8
Standard reports
8
Custom reports
8
API for custom integration
8
Plug-ins
7
Role-based user permissions
7
Single sign-on capability
10
Award Lifecycle Management
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
1
Definable Resource Pools
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
3
Supplier Management
2
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
1
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Forecasting
2
Inventory Planning
3
Performance Monitoring
5
Proposal Management
Not Rated
Product Master Data Management
Not Rated

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