For an all-rounder LMS, Captivate Prime is the way to go
Anonymous | TrustRadius Reviewer
January 31, 2020

For an all-rounder LMS, Captivate Prime is the way to go

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Adobe Captivate Prime

We currently use Adobe Captivate Prime to roll-out our Unit Standard Aligned blended courses to relevant staff around the company and country. As these are competency-based courses, we use the file submission availability for users to provide us with their portfolios of evidence, or any documentation that they need to provide for the course to be seen as complete. When we did the CCTV course, we did not have Captivate Prime and it literally took more than a year, and then new staff have to go through the process. Not only has it cut down on implementation, it has opened up the scope for varying assessment tools which make the training interesting, and less taxing on facilitators who have to mark, etc.

We have also recently partnered with LinkedIN Learning as they have thousands of courses and because of their integration and partnership with Adobe, we have been able to make use of Adobe's analytics to gauge the performance these courses are having for the managers, supervisors and counter champions who are utilising the system. We are able to promote an ethos of learning and expose our leaders to skills which will, in turn, assist their teams as mentoring, coaching, cognition, etc, are being focused on.

The gamification built-in to Adobe Captivate Prime has made things interesting and has definitely promoted competitiveness which has improved engagement.
  • Support - Adobe's support is absolutely fantastic. There is no issue that I have had that hasn't been dealt with quickly, professionally and seriously. Our Customer Success Manager is amazing too and just compliments the support one gets.
  • Analytics - Captivate Prime is an LMS which can be both simple and complex, allowing each user to get something from the system. The reporting and analytics are brilliant in drilling down to the actual day to minute performance stats for each learner.
  • Reporting - While the reporting and analytics are incredible, you do need a degree in Pivot tables to be able to harness the information and use it in a constructive way. LinkedIN Learning definitely is ahead in providing each to read stats on the dashboard and relevant and most useful reports. Having over 300 variations of reports is great, but what are they? Where do I find out which are the best ones to create? Where can I get in-depth training on these reports?
  • The fact that it took us over a year to roll out CCTV to our staff, and Access Control was done within a month (due to scheduling) proved to dramatically reduce costs in terms of traveling, printing, time away from desks, etc.
  • Staff who would not normally get exposed to training, have been able to up-skill themselves which strengthens the company's intellectual property.
I think they have a competent, friendly and "resolving" team. I have only ever been met with a willingness to assist any and every query I have come across. Roy who is one of the technical people is amazing, and so is my Customer Success Manager, Hema! I do not know what I would do without them.

Do you think Adobe Captivate Prime delivers good value for the price?

Yes

Are you happy with Adobe Captivate Prime's feature set?

Yes

Did Adobe Captivate Prime live up to sales and marketing promises?

Yes

Did implementation of Adobe Captivate Prime go as expected?

Yes

Would you buy Adobe Captivate Prime again?

Yes

Adobe Captivate Prime really is an all-rounder LMS which has some of the best technology available. Perfect for corporates, and for small businesses. You are able to tie in several applications such as Slack, and it's done effortlessly. Captivate Prime is brilliant when looking to roll-out complicated training interventions as you can use several formats due to its SCORM compliance. We have used the system for Pop-up quizzes on certain new products and technologies and that has been pretty effective!

Adobe Captivate Prime Feature Ratings

Course catalog or library
8
Player/Portal
10
Learning content
6
Mobile friendly
9
Progress tracking & certifications
8
Assignments
9
Compliance management
9
Learning administration
10
Learning reporting & analytics
10
Social learning
10