Adobe Captivate Prime
March 31, 2021

Adobe Captivate Prime

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Captivate Prime

We use Adobe Captivate Prime across our internal organization.
It is providing an LMS platform for our users across the business. We ensure learners are up to date on their required courses, as well as have an opportunity to engage in other courses.
We primarily use Adobe Captivate Prime for internal employee training, but we are also able to ensure external vendors can complete required training.
  • Learning programs - easy to customize for learner groups.
  • Content management - clear when the content is dated and who owns it.
  • Learner experience.
  • Reporting - so clunky, not intuitive.
  • Manager dashboard.
  • Instances vs. Audiences.
  • Challenges with reporting.
We had a customer success representative, but our team did not find this to be a very fruitful relationship. It was most beneficial for our internal team to determine our needs and requests, and then directly ask Adobe for assistance in implementing. Adobe Customer service is quick to respond and assist, which is great!
Quick turnaround time from their customer service via email. We can expect a ticket to be generated and response to be received, ASAP.
Compliance Training
Adobe Captivate Prime is well suited for:
  • Straightforward content management.
  • eLearning course assignments to a large audience of learners.
  • Required trainings (eLearnings primarily).
  • Automated communication (via email notifications).

Adobe Captivate Prime is NOT well suited for:
  • Robust reporting needs or detailed dashboards for managers.
  • Complex org structures.

Adobe Learning Manager Feature Ratings

Course authoring
Course catalog or library
Learning content
Mobile friendly
Not Rated
Progress tracking & certifications
Compliance management
Learning administration
Learning reporting & analytics
Social learning
Not Rated