Overall Satisfaction with Adobe Captivate Prime
I currently use Captivate Prime to create learning programmes that are used by employees all across South Africa. This is specifically for customer training. The pandemic has forced us to move the majority of our training online, which means that oversight and the ability to track learners have become of the utmost importance. We find that our reporting structure has become much more robust.
- Managing engagement.
- Providing easy to publish content section.
- Reporting.
- I would love to be able to include an epub that tracks a users engagement and keep track of where they are.
- I sometimes feel that we need more in-depth engagement reporting, e.g. duration spent on a specific piece of content.
- The ability to link with live Zoom meetings.
- Easy to reach learners anywhere.
- Easy to access content anywhere.
- Easy to design course anywhere.
Adobe Captivate Prime is extremely easy to implement when you are starting from scratch. It is easy to create, load, manage and engage with your content. When moving over from another platform like TalentLMS or similar, I found the bulk importing of information a little tricky. Not Adobe's fault though. I like the iSpring integration.
Adobe call centre agents are always willing to help. They will, especially when discussing financial constraints during this difficult time of the pandemic, always do their utmost to provide you with the best possible deal. I found this with all of their products.
I have not needed much support from Adobe. I find that their available video tutorials and FAQ pages answer all the questions I might have.
More than one of the above
I will not say much here other than that I believe Adobe is a forerunner in all of their products. Wish I could learn them all!