Overall Satisfaction with Adobe Connect
Presently Adobe Connect is used both to support cross functional marketing efforts and as a training tool. It is not an enterprise based solutions at the present time.
- Sharing applications, presentation and desktops in hi res.
- Surveying the audience for real-time feedback.
- Switching between presenters and sharing the admin role.
- The VOIP function does not have the quality provided by an audio conference bridge.
- Local bandwidth issues make connections difficult or result in lost connections. Connect uses a lot of bandwidth.
- Sometime the recorded events are not readily available for replay.
- Clearly audience participation and overall engagement is higher when using Connect as opposed to a audio only conference call.
- While we don't presently use Connect for customer facing meetings, I'm hopeful that we will in the near future.
- As a training tool we've seen an 18-20% increase in overall scores related to comprehension.
Compared with Sliverlight, Connect is easier, faster to connect and has fair fewer dropped connects. WebEx offers better recordings, but is more expensive.