Adobe Connect is the best cumulative meeting room product I've found
May 05, 2016
Adobe Connect is the best cumulative meeting room product I've found
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Adobe Connect
Our clients participate in a year-long consultant engagement. Clients are all across the US and Canada so we needed a reliable, dynamic meeting software that allowed us to cumulatively build on the clients' knowledge all year, not just a 1-off meeting room. Just our small, 5 person team uses it for our client work as other service engagements don't require cumulative meeting room knowledge.
- Design flexibility, moving "pods" of information around, hiding them, changing the look of the meeting room to best keep the attention of the attendees.
- Completely audio conference agnostic.
- Stores info from meeting to meeting so clients can access info from past sessions easily.
- Difficult to track down support; once you do they are helpful but their website is far too vast and getting a person on chat or phone is tricky.
- Reporting is lacking.
- Our clients love it and our consultants struggle with any other tool.
- Lack of reporting can be a drag because finding who attended what event is necessary, especially if a client complains about services. Tracking attendance can help in those client discussions.
- We simply couldn't offer a year of collaborative learning with a group of clients if we didn't have cumulative meeting rooms.
- WebEx
WebEx has no design flexibility and no ability to store info from meeting to meeting.