Overall Satisfaction with Adobe Premiere Pro
I have had a more than subpar experience with Adobe Premiere Pro. After hearing rave reviews, I decided to use this platform for video editing. While it was intuitive, the platform had an internal processing error, and the video that was edited together after many hours was lost, and the file saved had no sequencing (aka no record of the edits, it was a 00:00 video).
- A lot of editing capabilities.
- Many built in effects and settings.
- Extremely glitchy platform, 0 user confidence.
- Basic UX errors.
- Despite tutorials, it is still confusing to find what I need.
- The platform does not have a good autosave. For some reason it has saved more than 30 versions of my project, all with the same title and no content inside. Which seems like a glitch, but ultimately really messy.
- I have lost critical time and money trying to use this platform to edit a video, only to receive a refund and cancellation. So all I have is lost time, and time is money.
Do you think Adobe Premiere Pro delivers good value for the price?
No
Are you happy with Adobe Premiere Pro's feature set?
No
Did Adobe Premiere Pro live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Adobe Premiere Pro go as expected?
No
Would you buy Adobe Premiere Pro again?
No
Adobe Premiere Pro Support
Pros | Cons |
---|---|
Problems get solved | Slow Resolution Poor followup Less knowledgeable Not kept informed Escalation required Difficult to get immediate help Need to explain problems multiple times Support doesn't seem to care |