Adobe Sign offers a powerful tool for managing signature capture workflows
July 12, 2018

Adobe Sign offers a powerful tool for managing signature capture workflows

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

Adobe Sign provides us with a robust method to send and capture signatures remotely and then process documents using defined workflows. We use it for several processes within our department that require employee or students to acknowledge communications, to fill out forms, and to sign forms and agreements. We were already using Adobe Acrobat to create fillable forms, so it was easy to migrate these into Adobe Sign. We were able to define common workflows and make it easy to capture multiple signatures and responses in a row on a single document that can then be archived.
  • A tremendous strength is being able to describe workflows with successive signatures (i.e., Person 1 signs, then it goes to Person 2 to sign).
  • Additionally, email notifications make it easy to know when agreements are signed and when followup actions need taken.
  • Templates make it easy to do repetitive signing; it is still possible to do one-off forms as well.
  • The dashboard makes it easy to keep track of how many agreements are in what stage of the process.
  • The dashboard is not as user-friendly as it could be. It lacks some intuitiveness.
  • It would be awesome to have better integration with Active Directory (for SSO/contacts) and with cloud file storage solutions.
  • Adobe Sign is not as intuitive as it could be with filling in templates.
  • Overall, Adobe Sign has saved us significant time and ensured full completion and compliance with signature capture.
  • A huge improvement over existing processes has been Adobe Sign's capturing workflow dashboard which allows us to at a glance see which signatures are still pending.
None, actually. We didn't evaluate other options because we've been very happy with Adobe Sign and it was included in our Adobe package.
Adobe Sign is extremely well suited to situations where you have templated forms that need to be signed electronically. It shines in situations where the signer(s) are not physically present when multiple signatures are needed, and when you need to archive a copy of the finished signed form. Adobe Sign also works well in situations where there are one-off forms or documents that need signed or filled in and the same criteria applies.