ADP Smart and Secure Software
Updated February 16, 2023

ADP Smart and Secure Software

Nikki Hanson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employment Tax

Overall Satisfaction with ADP SmartCompliance

We use ADP SmartCompliance for tax filing services. Once our small university started adding employees in other states, the multi-state filing requirements were more than one payroll employee could handle. ADP SmartCompliance takes care of monthly, quarterly, and annual payroll reporting and filing as well as the processing and delivery of our W2 forms to all employees.
  • The website is easy to use and very well organized.
  • Customer service and support have been great with a dedicated specialist assigned to our university.
  • I would like to see additional help beyond website links to set up registration and tax withholding in other states. This would greatly help reduce my time on that task.
  • Quicker turn around on some report generation.

Do you think ADP SmartCompliance delivers good value for the price?


Are you happy with ADP SmartCompliance's feature set?


Did ADP SmartCompliance live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP SmartCompliance go as expected?


Would you buy ADP SmartCompliance again?


  • ADP SmartCompliance has definitely reduced my workload and saved me time since they handle all of our payday tax filings.
  • ADP SmartCompliance has also helped save me research time by providing links for multi-state withholding tax setup.
We did have to work with a third party vendor in order to get our reports from our payroll software (Jenzabar) into the correct formatting for the ADP uploads of data.
I particularly enjoy being part of the ADP Ambassador's group as I am able to get updates through Spark news articles and read discussion board chats among similar peers at other institutions.
ADP SmartCompliance is definitely well suited to process multi-state returns and tax filings. It has taken such a burden off of me for each payroll batch run (semi-monthly and monthly). I don't have to worry about meeting all of the deadlines since ADP Smart Compliance takes care of that end of things for me.

ADP SmartCompliance Feature Ratings

Not Rated
Sales and Use Taxes
Not Rated
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
Tax Data Reporting
Compliance Administration Management
Not Rated
Tax Exemption Processing
Not Rated
Tax Document Management
Complex Tax Scenario Management
Not Rated

Using ADP SmartCompliance

3 - Since we are only using the reporting functions and not running out entire payroll through ADP, we have a small group currently using the Smart Compliance website. Those people include the Controller, Payroll & Benefits, Payroll Manager. The Controller is mainly just using it to review information and run reports, while the Payroll team are more frequent users who perform uploads of data for processing on paydays.