Item: ADP SmartCompliance
Rating: 9
Author: Danielle Warren

Overall Satisfaction with ADP SmartCompliance

Use Cases and Deployment Scope

ADP SmartCompliance is utilized by my company to issue service request and updates to user accounts. It is a very useful tool because it offers a centralized location to make a request, update information to a request and to view the process on completion of a service order. I think it is a very useful tool and make it easier to get the help you need.

Pros and Cons

Pros

Keep tracks of service requests
Allows you to partner with colleagues on requests.
Allows you to update and upload images to the requests

Cons

Time to resolve service requests

Return on Investment

Reduced manual workload

Integrations

Vantage and time and attendance module

Multiple Solutions

ADP SmartCompliance is convenient

Key Insights

Do you think ADP SmartCompliance delivers good value for the price?

Yes

Are you happy with ADP SmartCompliance's feature set?

Yes

Did ADP SmartCompliance live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP SmartCompliance go as expected?

I wasn't involved with the implementation phase

Would you buy ADP SmartCompliance again?

Yes

Likelihood to Recommend

ADP SmartComplaince is well suited for teams, it allows you to collaborate with your team members on similar issues. It allows you to follow the process to resolving the issue. It also provides a centralized location to locate a service order and view updates on the service requests. It is less appropriate for a project level request.

ADP SmartCompliance Feature Ratings

Comments

Please log in to join the conversation

Using ADP SmartCompliance is Smart!