ADP SmartCompliance Rocks!
Updated December 03, 2024

ADP SmartCompliance Rocks!

Christopher Gandara | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employment Tax
  • Wage Garnishments
  • Wage Payments
  • Tax Credits

Overall Satisfaction with ADP SmartCompliance

I use ADP SmartCompliance for all of our payroll needs and used to implement with our clients. ADP is the most inclusive and accurate of all the vendors available. I highly recommend the ADP SmartComplaiance Team for service to all of your payroll related needs and vendor and client reporting services. ADP SmartCompliance is always available to assist with any payroll and HR related questions you may have.

Pros

  • Payroll & Tax Reporting - Multi State
  • Payroll & Tax Reporting - Multi State - Multi User
  • Garnishements
  • Employment Verification
  • W2's Processing, Reporting and Mailing to all active and terminated employees.

Cons

  • Quicker turn around time regarding invoicing
  • One Stop Shop and Reporting
We use Workday for payroll processing which integrates to ADP and other various Payroll Vendors for the most efficient reporting and payroll processing services. ADP SmartCompliance retains all reporting information within SmartCompliance for ease of daily, monthly, quarterly and year end, reporting. I have used other payroll services in the past, but ADP has been the most comprehensive and accurate.
The process is perfect! I use payroll interface, All Payroll tax reporting, Garnishment interface, Child & Spousal Support, employment verification, W2 Processing including mailing hard copies to all active and inactive employees.
All the time. It's amazing how we are notified by ADP in advance where as State Agencies run behind in their periodic updates. ADP keeps us updated on any changes wee need to make to Workday Set-up and processing on a daily basis. I highly recommended all of their services to your organization.
Makes this easy for our Admin Team to pull reports needed on a daily basis. You can add as many administration users as you need with the ability to limit personal and or secure information. The process is streamlined to any user access adjustments as needed and can be updated or changed at anytime.
ADP is a much larger organization and delivers everything we need.

Do you think ADP SmartCompliance delivers good value for the price?

Yes

Are you happy with ADP SmartCompliance's feature set?

Yes

Did ADP SmartCompliance live up to sales and marketing promises?

Yes

Did implementation of ADP SmartCompliance go as expected?

Yes

Would you buy ADP SmartCompliance again?

Yes

ADP Smart Compliance is the only way to go for US Payroll reporting. I use their professional services on a daily basis and am pleased with the accuracy and reporting results.

ADP SmartCompliance Feature Ratings

Type of tax
10.0
Sales and Use Taxes
10
Cross-border Taxes
10
VAT / GST Taxes
10
Energy and Fuel Taxes
10
Tax Reporting & Compliance
10.0
Geolocation for Tax Assessment
10
3rd-Party Software Integrations
10
Tax Data Reporting
10
Compliance Administration Management
10
Tax Exemption Processing
10
Tax Document Management
10
Complex Tax Scenario Management
10

Using ADP SmartCompliance

3 - Human Resources, Payroll Department, Finance Department, Workday Audit and Integrations Partners and select employees for reporting purposes. We find that having multiple user type accesses prevents loss of productivity for the team of our organization and enables employees to be assisted in real time at needed for reporting and planning purposes.
3 - Controllers, VP of Human Resources and Senior Payroll Manager Payroll. Human Resources, Payroll Department, Finance Department, Workday Audit and Integrations Partners and select employees for reporting purposes. We find that having multiple user type accesses prevents loss of productivity for the team of our organization and enables employees to be assisted in real time at needed for reporting and planning purposes.
  • W2 Reporting
  • Payroll Tax Reporting
  • Employee Payroll Processing - Direct Deposits
  • Payroll Tax Reporting
  • W2 Reporting
  • Garnishment Reporting
  • Pay day Advance
ADP SmartCompliance is the best Payroll support and processing provider available. Human Resources, Payroll Department, Finance Department, Workday Audit and Integrations Partners and select employees for reporting purposes. We find that having multiple user type accesses prevents loss of productivity for the team of our organization and enables employees to be assisted in real time at needed for reporting and planning purposes.

Evaluating ADP SmartCompliance and Competitors

  • Integration with Other Systems
Human Resources, Payroll Department, Finance Department, Workday Audit and Integrations Partners and select employees for reporting purposes. We find that having multiple user type accesses prevents loss of productivity for the team of our organization and enables employees to be assisted in real time at needed for reporting and planning purposes.
We would not change a thing. The process worked perfectly for Human Resources, Payroll Department, Finance Department, Workday Audit and Integrations Partners and select employees for reporting purposes. We find that having multiple user type accesses prevents loss of productivity for the team of our organization and enables employees to be assisted in real time at needed for reporting and planning purposes.

ADP SmartCompliance Implementation

Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
  • Implemented in-house
Change management was a small part of the implementation and was well-handled - Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
  • Timing of day to day processes with build testing

ADP SmartCompliance Training

  • No Training
  • In-Person Training
Exceptional Training Services Received during and after our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
Exceptional Training Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
Exceptional Sales Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.

Configuring ADP SmartCompliance

Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
Exceptional Sales Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
No - we have not done any customization to the interface
No - we have not done any custom code
Exceptional Sales Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.

ADP SmartCompliance Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes, we purchased premium Services and the process worked perfectly for Human Resources, Payroll Department, Finance Department, Workday Audit and Integrations Partners and select employees for reporting purposes. We find that having multiple user type accesses prevents loss of productivity for the team of our organization and enables employees to be assisted in real time at needed for reporting and planning purposes.
Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.

Using ADP SmartCompliance

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Lots to learn
  • Payroll Tax Reporting
  • Payroll Processing
  • Garnishment
  • State Agency set up.
Yes, but I don't use it
Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.

ADP SmartCompliance Reliability

Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.

Integrating ADP SmartCompliance

Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
  • Workday
Yes
  • Single Signon
  • API (e.g. SOAP or REST)
  • Javascript widgets
None
Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.

Relationship with ADP

Exceptional Sales Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
Exceptional Sales Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
Price and Exceptional Sales Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
Exceptional Sales Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.

Upgrading ADP SmartCompliance

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