ADP SmartCompliance Wage Garnishment Module
September 19, 2024

ADP SmartCompliance Wage Garnishment Module

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Wage Garnishments

Overall Satisfaction with ADP SmartCompliance

We use Wage Garnishment, Employment Tax, Wage Solutions, and Invoicing. In my role, I use Wage Garnishment. We utilize Workday which does not have a garnishment processing feature. We use ADP to process all our garnishments and interface with Workday. I was not involved in the decision- making process to use ADP Smart Compliance for our Wage Garnishments.

Pros

  • Weekly meetings with our Wage Garnishment rep
  • Feature Overview webinars to ensure we are utilizing SmartCompliance to its full potential.
  • Timely processing of refunds

Cons

  • Reporting: while there are many useful reports for Wage Garnishments it would be amazing if we could create our own custom reports. Sometimes the reports provided have either too much or too little information. We aren't able to modify them to our needs or to create our own which can be frustrating at times.
  • Invoicing: the coding used on the invoicing make it difficult to reconcile with the Wage Deductions/Withholdings. We had to manipulate and translate the data in an attempt to reconcile. Ultimately, we stopped using the invoices for reconciling and began using the disbursement reports, which work better to reconcile the disbursements with the deductions. However, it is still difficult to determine the accuracy of the invoicing due to the coding.
  • A daily report for the client's inbox of garnishments that were electronically received by ADP so we can be aware of them and monitor accordingly.
  • Wage Garnishment: reduced workload in that the garnishment team does not need to complete disclosures, process withholdings and payments, etc.
  • Wage Garnishment: increased workload conducting audits to ensure withholdings and disbursements match, audits to ensure transfers are completed successfully, etc.
  • Wage Garnishment: Garnishments processed timely reduces compliance risk
Workday is the only one I am aware of.
We use ADP SmartCompliance to integrate Wage Garnishment, Employment Tax, and Payment Solutions to integrate with Workday. My role is involved with Wage Garnishment exclusively. This integration allows for the processing of wage garnishments in Workday and the disbursement of withholdings in ADP.
I do not utilize any of these features.
Our organization does utilize multiple modules within ADP SmartCompliance but again my role is only involved with Wage Garnishment. As a result, I am unable to speak to this question.

Do you think ADP SmartCompliance delivers good value for the price?

Not sure

Are you happy with ADP SmartCompliance's feature set?

Yes

Did ADP SmartCompliance live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP SmartCompliance go as expected?

I wasn't involved with the implementation phase

Would you buy ADP SmartCompliance again?

Yes

For the most part, ADP SmartCompliance Wage Garnishment interfaces well with Workday making it a good option for clients on Workday. Our company has multiple entities, pay frequencies, and nuances making the behind-the-scenes technical makeup complex. Our company is continually changing and growing resulting in multiple tweaks to our setup. This is not without its hiccups and glitches.

ADP SmartCompliance Feature Ratings

Type of tax ()
Not Rated
Tax Reporting & Compliance
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
Not Rated
Tax Data Reporting
Not Rated
Compliance Administration Management
Not Rated
Tax Document Management
Not Rated
Complex Tax Scenario Management
Not Rated

Comments

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