ADP Vantage HCM--the good, the bad, and the pretty
March 04, 2021
ADP Vantage HCM--the good, the bad, and the pretty

Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Vantage HCM
ADP Vantage HCM is being used by our entire organization. The self-service aspect is great. It has empowered our team members to do training online, update their information, and get their pay statements and W-2s any time and any place they'd like. We've also gone almost completely paperless in HR and have been able to save money with ADP Vantage HCM.
Pros
- Learning Management--this is great because team members can do required training courses online at any time. This saves us money and time because we don't need to travel as much.
- Employee self-service--team members can update their personal information without having to fill out paper forms and send them in. This has resulted in savings regarding paper purchases and ink.
- Manager self-service--managers are able to initiate some changes for their team and this has simplified processes and resulted in fewer lost changes.
Cons
- eTime doesn't always work properly. The support team is a bit slow in responding and resolving issues.
- Onboarding needs to become more user friendly, especially for managers and practitioners to audit progress.
- The mobile app needs to have the same accessibility as the mobile website.
- We have gone almost paperless
- The need to travel for training has decreased
- Team members can update their own information
I think that ADP Vantage HCM is better than Workforce Now. It is easier to use and has better capabilities. I didn't encounter as many glitches in Enterprise, though. I think ADP Vantage HCM has some issues where it doesn't work properly, and you need to use a different browser or clear your browser's cookies in order for it work properly--something that doesn't happen with Enterprise or Workforce Now.
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