The best advocate marketing tool out there
June 06, 2015

The best advocate marketing tool out there

DEEPAK AZAD | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AdvocateHub

We use Influitive to interactively engage with our customers and turn them into our best advocates. The Marketing and Customer Success teams use it extensively. Before Influitive we did not have any formal channel for interacting and engaging with our customers. Influitive solved that problem for us!

Pros

  • Interactive and fun platform to engage with your customers
  • Helps you identify your active supports and turns them into your best advocates
  • Helps you spread the word, and everyone knows the potential of WOM marketing
  • Great tool to generate referrals and references
  • Amplifies your social media presence

Cons

  • Chat functionality to interact real time with customers
  • Increased Social Media Reach
  • More number of referrals and references
  • Customer interaction and engagement level has shot up drastically
I'd say it would depend on the number of customers you have. If the number is greater than100, going ahead with Influitive would make sense.

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