Overall Satisfaction
Thanks to AgoraPulse we were able to sign more social media consultancy / conversation manager contracts.It allowed us to present our services in a more professional way, quantify our efforts (ROI), give a clear insight in our approach (planning, structure, ...) and give them the final word about the content that was going to be published (approval flow).
- Visualize relevant stats
- The simple, yet very complete interface
- The ROI-visualisation: for me not necessary, but the fact that you can make your social efforts tangible is very important for my clients
- The fantastic helpdesk (the people behind this really listen to what the users have to say)
- The possibility to export your FB fanbase to CSV, which allows you to contact them by email for example
- The template based apps. Although it will work for at least 80% of the users, I found it very difficult to stay within the limits of the templates and sometimes i got frustrated by the processes behind it.
- Faster lead conversion
- Increased efficiency
- Allowed us to renegotiate some of our existing contracts and increase our fees, thanks to a more professional and structured approach
It might not be the 'best of the best', but for me it worked flawlessly. The fact that it costs about 1/10 of the price of other platforms and the fact that the people behind AgoraPulse are just a dream to work with, was for us the main reason to start using it.
(in my new job i use a so called 'rolls royce application' that costs quite a bit and frankly: i wish i could turn back time and start using AgoraPulse again)
(in my new job i use a so called 'rolls royce application' that costs quite a bit and frankly: i wish i could turn back time and start using AgoraPulse again)