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Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
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LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
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Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
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Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

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Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
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Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.7

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.6
Avg 8.2

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.8

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.6

Reporting/analytics

9.5
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.2
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Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse  inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(555)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(1-25 of 265)
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Chelsey M. Gray | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is by far the greatest value for the highest capabilities across all aspects of social media management, and they have excellent customer service and communication in case you ever need support. While some of these other products that I have used or evaluated may be better known or more widely used, Agorapulse wins in my book due to high value at an affordable cost and a great customer experience. The interface makes it very easy to use across web and mobile. I find Hootsuite and Dash Hudson to be a bit wonky and not always intuitive with their interface at times. Buffer and Later do some things well but are lacking in many other things. Sprout Social and Dash Hudson are significantly higher in price, and the experience with their teams haven't been as positive as with Agorapulse. It seems as they they are always trying to sell you on a higher package than genuinely solving your business needs. Agorapulse is a win/win/win!
Lily Waring | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I think Agorapulse is by far the most comprehensive platform and user-friendly. In my experience, the support on hand is responsive and easy to speak with through the online chat. Hootsuite, Adobe Express, and Buffer seemed limited in what they offer in comparison, particularly Adobe Express and Buffer. Both these platforms were clunkier for us to use and didn't offer as much in terms of listening and reporting. We used Hootsuite a few years ago and moved away from it before we developed our strategy, planning and reporting for social, so it might have the same capabilities as Agorapulse but the support and usability do not match.
Emily Anne Buck | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used this in an old job years ago so I was familiar with a social media planning program, but I don't feel I remember enough to truly compare. However, the little I do remember, I do like Agorapulse better!
September 11, 2023

We LOVE Agorapulse!

Hope Delongchamp-Boissoneault | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Want to post the same content on different profiles? Don't duplicate your posts, you can just select what platform to post them onto! You can even change around the copy/hashtags/etc to optimize the posts for each platform.
September 11, 2023

LOVE!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
SEM Rush was okay for scheduling content. It didn't have any helpful features though. I switched because every time I uploaded an image or graphic to SEM Rush, it would have a white line at the very bottom and right side of the upload. The image was flush to the artboard before exporting, so there should not have been any issues. I have not once had this issue while using Agorapulse!
Katarzyna Barzan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We selected Agora due to better pricing for the core features we use so we don't feel that we are overpaying for tools we are not using much. Also, in comparison to Hootsuite, Agorapulse has better a community management tool, allowing labeling and easy automation which is key for us.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
They have pros and cons. It's generally better than Hootsuite but more expensive. We use Later too for social planning. Perhaps it'd be useful to better understand everything we can do in Agora.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have used many different tools in the past but Agorapulse really is the best in terms of unifying all of our platforms in one place. It saves us time on a daily basis and means we can limit how many programmes we use. Why use five when one will do!
Kelby Mcnab | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse has YouTube, while many other platforms do not. It's user-friendly for agencies managing multiple clients. Statusbrew doesn't have a cap on the size of videos/pictures you can upload, which is nice, but it's also four times more expensive. Hootsuite has too many failed posts.
Genevieve Leveille | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The reporting in Agorapulse and the ability to approve was one of the reasons for choosing Agorapulse. The cost basis was lower when we added all the features versus the free version of Hootsuite.

Another aspect was the UX/UI which was much more pleasant[.]
Dylan Schoenbaum | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse falls in the upper to middle levels of the other platforms listed. Overall, Agorapulse is not too expensive but also doesn't have certain integrations that a Hootsuite or a Falcon would have. Sendible is great but too simplistic for our needs of the many different services we offer and the number of clients that we manage.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Buffer
Agorapulse allows creating one post on several platforms at the same time and also adjusting the description on each platform separately. The last time I used Buffer it was awhile ago and the description of the post needed to be generic to be able to work for all platforms at the same time.
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