Easy-to-use tool for mid-level community management
January 21, 2020

Easy-to-use tool for mid-level community management

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agorapulse

Agorapulse is used by the customer service department, specifically by the community management [team] and it helps to advocate with our online community.
  • Easily enables the existing native social media features
  • Provides a good content overview
  • Improve features for the non-premium packages
  • Browsing features could be better
3 - Community Managers
  • It has brought a positive impact to better handle our online community at a glance
It is well suited for an overall community management task and it is less appropriate for content creation.

Agorapulse Feature Ratings

Filtering out noise/spam
4
Content planning and scheduling
1
Audience targeting
1
Workflow management
7
Bulk actions
7
Lead generation
5
Twitter
5
Facebook
6
LinkedIn
5
Instagram
6
Campaign success analytics
6
Real-time tracking
6
Role-based user permissions & privileges
5
Mobile access
5