My Agorapluse Thoughts
March 25, 2020

My Agorapluse Thoughts

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agorapulse

Whole organization. Allows us to create and schedule social media posts for clients and create monthly reports analyzing their social account progress.

Pros

  • Easy to understand publishing calendar.
  • Easy to assign materials to other users to review.
  • Helpful for managing and switching between multiple accounts.

Cons

  • Reports are emailed - would be better if they could be downloaded directly on the site.
  • Reports in PowerPoint form are easiest to copy into our report template but the recent switch to PDF makes it difficult.
  • Listening and inbox does not capture every interaction on social media.
3 - Marketing
  • Helps to schedule social media content for clients.
  • Helps to provide end of the month reporting/progress of social media accounts.
Have not used other products similar to Agorapluse in my career.
Buffer
Good for basic social media monitoring, but as mentioned in the cons it doesn't capture every interaction. Misses some functionality such as liking comments on Instagram and sometimes notifications get checked off before having the chance to respond to them. Best feature is scheduling posts on the calendar, haven't had any issues with that so far.

Agorapulse Feature Ratings

4.0
Boolean keyword searches
6
Filtering out noise/spam
2
9.0
Content planning and scheduling
9
Audience targeting
Not Rated
Workflow management
Not Rated
4.5
Customer interaction histories
3
Bulk actions
6
Not Rated
Lead generation
Not Rated
Campaigns and promotions
Not Rated
6.0
Twitter
6
Facebook
8
LinkedIn
8
Instagram
2
3.0
Campaign success analytics
4
Real-time tracking
4
Competitor analysis
1
9.0
Role-based user permissions & privileges
9
Mobile access
Not Rated

Comments

  • Lisa Kalner Williams | TrustRadius Reviewer
    Lisa Kalner Williams
    commented 6 years ago
    Hi there, Thanks for the review. Glad you're enjoying our publishing features. A few clarifications for you that might prove helpful. *You can receive exports of your reports via email AND in the notification section of your dashboard (in the lower left hand corner). Huge time saver! *Our new style reports give you the option to customize your PDFs. If you still prefer PPTs, you can now download images of sections of the Web reports -- this way, you can totally customize your PPT presentations. Super flexible! *I'd love to learn more about what you can't capture in your inbox and listening tabs. The Facebook and Instagram APIs prohibit third party tools from grabbing some communication (ex. Instagram direct messages). Perhaps that's what's missing for you? Best, Lisa at Agorapulse

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