Out with the Old In with Algolia
April 23, 2025

Out with the Old In with Algolia

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Algolia

We use Algolia for search and merchandising. It’s way faster and more flexible than Searchspring, with better support and modern features. It helps customers find products quickly and gives our team more control over rankings and visibility.

Pros

  • Helps users find what they want instantly.
  • Boost items, tweak results, and manage merch without needing a dev.
  • Scales well, has solid support, and just works the way you expect it to.

Cons

  • Can get expensive as usage scales, especially with a lot of records or operations.
  • It's good, but can feel a bit clunky or limited for more complex setups.
  • Basic insights are there, but more advanced reporting would help with decision-making.
Before switching to Algolia, we were using Searchspring. In our experience, the support was slow, the tech felt outdated, and things just didn’t work consistently. The widgets were clunky and limited, and overall it didn’t give us the flexibility or performance we needed. Moving to Algolia was a big upgrade

Do you think Algolia delivers good value for the price?

Yes

Are you happy with Algolia's feature set?

Yes

Did Algolia live up to sales and marketing promises?

Yes

Did implementation of Algolia go as expected?

Yes

Would you buy Algolia again?

Yes

Algolia works really well for ecommerce brands, especially ones with large product catalogs or fast-changing inventory. It makes it easy for customers to find what they’re looking for, and gives merch teams a lot of control over what shows up first. It’s also a great fit for marketplaces that need fast filtering, sorting, and instant search across a ton of listings. Startups and mid-size teams benefit a lot too, since Algolia is easy to set up, scales well, and saves time compared to building a custom search solution.
On the flip side, it might not be the best fit for really small websites with low traffic or limited products. In those cases, Algolia can be overkill and a bit pricey. It’s also not ideal for companies that need super complex, backend-heavy logic baked into their search. While you can customize it, it might take more effort than it’s worth. Lastly, if your team depends heavily on deep analytics and search insights, you might find Algolia’s reporting tools a little too basic.

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