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Amazon SES: Great, reliable and inexpensive service, but batteries not included!
October 27, 2021

Amazon SES: Great, reliable and inexpensive service, but batteries not included!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amazon Simple Email Service

We use Amazon SES to send non-transactional (marketing) emails for our online services. It makes sense for us to keep transactional and non-transactional email routing totally separate, and Amazon SES allows that.
  • Deliverability reports
  • DKIM and Dmarc integration
  • Ease of integration with non-Amazon infrastructure
  • SES handles sending email really well, but receiving email part is very bare-bones. It can forward to HTTP endpoints, but cannot provide industry standard APIs like IMAP.
  • Solid mail deliverability stats
  • High throughput and high daily email count caps
  • Cheap, compared to other email delivery solutions
  • High email deliverability rates have a positive effect on the effectiveness of our email campaigns
  • Using SES and in-house built mailer allowed us to save a significant amount over the years, comparing to using a pre-packaged email marketing solution
Mailchimp has a fixed monthly price, and with the number of emails that we sent, it's pretty expensive. Since our mailings are quite infrequent, using Mailchimp didn't make financial sense for us, even though Mailchimp is a more polished, packaged solution for email marketing. We evaluated other email delivery solutions as well and didn't find anything that matches Amazon SES on reliability and pricing.

Do you think Amazon Simple Email Service (SES) delivers good value for the price?

Yes

Are you happy with Amazon Simple Email Service (SES)'s feature set?

Yes

Did Amazon Simple Email Service (SES) live up to sales and marketing promises?

Yes

Did implementation of Amazon Simple Email Service (SES) go as expected?

Yes

Would you buy Amazon Simple Email Service (SES) again?

Yes

Amazon S3 (Simple Storage Service), Firebase, Linode
Amazon SES is well-suited for a "do-it-yourself" mass-mailing solution, where fine control over mail delivery is required. Since mail server reputation affects deliverability greatly, and SES has a good reputation, it's a great fit for SMBs: mail server reputation cannot be built overnight. Amazon SES is not a turnkey solution, so significant internal expertise is required, and it cannot be compared to packaged services like Mailchimp.