A great platform to connect remotely
September 11, 2021

A great platform to connect remotely

Sumith Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with AnyDesk

AnyDesk in our organization is primarily used to easily connect and resolve any kind of technical issues within the team. I am using and recommending AnyDesk from last 3 years because before AnyDesk our project team faced a lot of technical glitches which kept on holding up due to the lack of a good screen sharing platform.
But the day from which we have started using AnyDesk it became a piece of cake to remove any technical boundation which ultimately resulted in the increase in efficiency and growth.
  • It's a great platform to share your screen even if you have a low internet connectivity.
  • It's reliable and free to use with all the features and specifications that many of its paid competitors offers.
  • The installation process is way to much easy and convenient.
  • It is lightning fast and smooth when you have good online connectivity.
  • The auto-update feature on AnyDesk sometimes offers a technical glitch. It does not work properly on few occasions. I really think it may has a room for improvement.
  • When it comes to Mac AnyDesk may seem a little complex at early times.
  • Video recording captures a low quality frame. I think this should be changed because sometimes video recording is the most essential thing.
  • Through AnyDesk we have resolved our connectivity issue which ultimately lead us to better outcome and well managed team.
  • Technical issues are lesser in quantity when I compare it to times when we didn't use AnyDesk.
AnyDesk has some upsides against TeamViewer :

1. Its free version is way to more useful than TeamViewer's.
2. It performs better on low internet connectivity than TeamViewer.
3. It is more smooth and fast.
4. It is more easy and convenient to install than TeamViewer

Do you think AnyDesk delivers good value for the price?

Yes

Are you happy with AnyDesk's feature set?

Yes

Did AnyDesk live up to sales and marketing promises?

Yes

Did implementation of AnyDesk go as expected?

Yes

Would you buy AnyDesk again?

Yes

Some scenarios where AnyDesk can give you a helping hand are:
  1. When your technical team is stuck into a bug or error.
  2. When you really have bad internet connectivity and urgently want to connect with someone.
  3. When you want to install a less clustered application which satisfies your need.
  4. When you want a free fully working screen sharing platform.
Some scenarios where I don't recommend AnyDesk are:
  1. When you want your screen sharing application updated and want to enjoy its utmost performance.
  2. Where you want to share a good quality video recording of the screen sharing you have just done.

AnyDesk Feature Ratings

Screen sharing
9
File transfer
8
Instant message
10
Secure remote access with Smart Card authentication
8
Access to sleeping/powered-off computers
7
Over-the-Internet remote session
9
Initiate remote control from mobile
9
Remote management of servers & workstations
8
Remote Active Directory® management
9
Centralized management dashboard
9
Session record
7
Annotations
8
Monitoring and Alerts
9
Multi-platform remote control
9