Item: AnyDesk
Rating: 9
Author: Verified User

Overall Satisfaction with AnyDesk

Use Cases and Deployment Scope

Remote acces to help users that does not have admin rights. Remote access to help users to resolve issues.

Pros and Cons

Pros

Remote access
Easy way to share files
Unatended connection

Cons

Mouse block when connection is enabled.
Android install is not easy at all

Return on Investment

More issue tickets done in less time

Usability

I'm very happy with the tool. O used in my old company and i still using it in my new one. As IT administrator, I'm able to decide the tools that i use in my current position and AnyDesk was a MUST

Key Insights

Do you think AnyDesk delivers good value for the price?

Not sure

Are you happy with AnyDesk's feature set?

Yes

Did AnyDesk live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of AnyDesk go as expected?

Yes

Would you buy AnyDesk again?

Yes

Likelihood to Recommend

Is my daily tool. I help users remotely and have easy way to get connected and give support.

AnyDesk Feature Ratings

Comments

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My MUST HAVE tool