Anydesk, my opinion.
December 17, 2024

Anydesk, my opinion.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with AnyDesk

I use AnyDesk for problem solving, just in case we can have remote access to the computers. However, it is not known as other commercial remote access tools and people are not to familiar with it. Sometimes, it is not easy to communicate by chat when remoting a computer and been moving from one screen to another when trying to share files instead of having opportunity to do it on the same screen makes it complicated.

Pros

  • Unique connection ID
  • Fast installation
  • No installation required in some cases

Cons

  • Copy and paste from one device to another (shared clipboard)
  • In window chat option
  • File manager
  • Chat copy and paste options
  • Free to use in some cases
  • No installation needed
  • No much disk space usage.
Users are not too familiar with this software, I use it mostly on some regions than others. Also, as some other comments before, the chat and file management options are used on my daily work mostly, so I have to keep this options on hand.
The chat option, central dashboard, file management, shared clipboard makes and remote access link creation, makes TeamViewer to be preferred when having remote access required for a problem solving and more, if it would take a long time to be connected.

Do you think AnyDesk delivers good value for the price?

Yes

Are you happy with AnyDesk's feature set?

No

Did AnyDesk live up to sales and marketing promises?

Yes

Did implementation of AnyDesk go as expected?

I wasn't involved with the implementation phase

Would you buy AnyDesk again?

Yes

It is well suited when I just have to remote and control the computer, it is fast for it. It is less appropiate when I have to be also chatting with the user of the remote computer and have to be opening and closing the chat window or the chat pop up box.

AnyDesk Feature Ratings

Screen sharing
10
File transfer
5
Instant message
5
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
3
Session record
8
Annotations
4
Monitoring and Alerts
7
Multi-platform remote control
10

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