A good software to prevent no-shows
June 11, 2022

A good software to prevent no-shows

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Apptoto

Apptoto provides fully customizable appointment messaging software that connects to the user's existing calendar and address book, finds contact information, and can send SMS text, voice, and email messages to remind before and after appointments. Its main purpose is to reduce no-shows by up to 90% with automated reminders, but can also be customized to send follow-ups, schedule appointments online, carry on two-way conversations with new and existing clients, and improve client communication.
  • Send follow-ups
  • Schedule appointments online
  • Carry on two-way conversations with new and existing clients
  • No desktop application
  • No mobile application
  • Some reminders are not delivered
  • Ability to store template text messages and emails
  • Good UI
  • No training required
  • Timely delivery
  • Reducing no shows
  • Increasing customer satisfaction
It is comparatively cheaper than Schedulicity and provides more value for money in that regard, it is better for a higher volume of users working in an organization. Apptoto provides better customer service and faster resolution to issues that may arise during the use of the product in a new and unfamiliar organization.

Do you think Apptoto delivers good value for the price?

Yes

Are you happy with Apptoto's feature set?

Yes

Did Apptoto live up to sales and marketing promises?

Yes

Did implementation of Apptoto go as expected?

Yes

Would you buy Apptoto again?

Yes

For people dealing with a high volume of clients and are heavily reliant on meetings. For someone who is not dealing with much traffic, it is easier to keep tabs on their schedule and stay on top of their appointments, so Apptoto will be just a luxury. However, make sure to keep a backup source as well, for example, a mobile calendar.