Functional software with personal service
July 13, 2016

Functional software with personal service

Tom Daly | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Overall Satisfaction with APS

We use APS for payroll and time tracking across the company. We are adding additional features like Event Tracking, Asset Tracking, Performance Reviews, ACA, Benefits Administration, etc., as we have the time internally. It provides us with a system (with multiple levels of manager and employee access) to capture, store and report on a tremendous amount of employment data.

Pros

  • Still has a dedicated personal support staff with broad product knowledge.
  • They do not release a feature until it has been fully vetted - much fewer bolt-on solutions.
  • Has embraced third parties (brokers, CPAs) as partners in using the platform.

Cons

  • Benefits Administration has pockets of plans that it cannot accommodate (age banded medical, benefit banks, etc.)
  • Has provided us with a valuable framework on which to build our HR practices.
Better functionality. Not as slick looking.
The UI could use an update. Companies that are fixated on the "look" of the platform may be drawn to other systems. Should do an annual users conference with industry-specific breakout sessions.

APS Feature Ratings

Payroll Management
8.3
Pay calculation
9
Support for external payroll vendors
10
Benefit plan administration
6
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
7

Comments

More Reviews of APS

  1. Home
  2. Payroll Software
  3. APS Reviews
  4. User Review of APS