Process Mapping/Documentation Platform with Good Features and Ease of Use
January 25, 2020
Process Mapping/Documentation Platform with Good Features and Ease of Use
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ARIS Business Process Management (BPM)
It was used to lead the digital transformation of our company, selected and disseminated by digital transformation directorate. The idea was, in our 70 years of organization, almost all processes were knowledge-based, and they were transferred from senior engineer to junior engineer in an oral and experimental way as juniors learned how to carry out business processes they work. The issue was they were dependent on people and were not written or kept in a process map so that anyone could read it. In order to document all of our company's processes and be able to see the ones open to improvement and document them, we ran a program to teach ARIS, disseminate ARIS and make people document all their processes.
- Process documentation
- Process mapping
- Installation of ARIS to users
- Management of user/architect accounts
- Documentation of processes made it possible for anyone to see who does what, how and using what systems.
- Dependency on specific people is eliminated.
ARIS is a much more complex ecosystem than Visio in terms of functionality, being able to create complex relations between people, departments, IT systems, input and output documents, and roles. ARIS handles all these via its library that is defined and created for the whole company. Visio does not have any of those because it does not have such a library. However, this functionality does not come with a great cost of complexity for the user/architect. ARIS is still easy to use just like Visio.
Do you think ARIS delivers good value for the price?
No
Are you happy with ARIS's feature set?
Yes
Did ARIS live up to sales and marketing promises?
Yes
Did implementation of ARIS go as expected?
No
Would you buy ARIS again?
Yes