Articulate 360 Review
November 15, 2024

Articulate 360 Review

Kristine Zahm | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Articulate 360

We create custom content for our clients and learning how to use UKG. So we use specifically Storyline to create click-along interactive for both managers and employees to learn how to use the system. So I guess in short technical training.

Pros

  • Rise is just easy for us to manipulate, slide by slide. We do voiceover and try to get our accessibility to a relative good point. I would say it helps me manage high volume of content and a high volume of content changes easily.
  • It's also really just easy to learn and easy to use through the community. So just staying on top of the new releases and stuff.

Cons

  • The most hiccups that I've recently experienced are honestly involved with AI and just my trying to learn AI and figure out how we can maximize that for our business case. The AI voiceover is what I'm specifically curious about and trying to learn more. So in regards to the AI, there's still some shuffling needs to be done. SSML that needs to be added for it to read correctly. There is a very large amount of voices and dialects, which I think is beneficial. It was also a little overwhelming in trying to play around with it and find that right part. So just continuing to look through the community and find the guidance that I need to essentially make the audio, make the voiceover work better and read the words correctly. For example, one of my most popular courses that I sell is Record Your Time and it kept reading, it records your time, and I could not figure out how to make those words. We've submitted a ticket, you guys have been very helpful, but we can't really figure out how to make those little nuances work with the complex English language.
  • More accessible course creation. We actually built our business strategy training, which is kind of unique for our line of business that we even have this arm. The strategy is to essentially maximize Rise, maximize Storyline, and its ability to quickly customize slide by slide and voiceover to build a base library of content that kind of goes along within 80 20, what most of our users use as a process. Then approach new customers and be able to turn around content relatively quickly because we can go side by side and make updates as needed, whether that's quickly to screenshots, adding their policy points, just altering a couple of layers and we can create custom content. So I guess risk mitigation, but really it's our primary strategy.
I create all of our "simulators," is what we call them, in Storyline, publish those to Review 360. I have a great experience with the customers quickly being able to log into Review 360, provide feedback that we can see with things like password protector or even the levels of who can review, who can see the feedback. It helps me manage those links, manage feedback, have one place for that feedback to be located and or exported so that we can make sure every point of feedback is addressed. Getting things out of email and into that platform is incredibly beneficial. Then a lot of our Storylines end up in Rise, whether that's because it's the best platform for us to just publish and push out in the web version or in the LMS. We've also recently created full Rise courses using the Storyline simulations as more of a knowledge check in that last interactive component, trying to get completely away from conducting webinars on a very regular basis and getting our learners into an e-learning solution.
We provide voiceover for all of our content, for all of our simulators, and we need to translate that as well. So the AI voiceover across my team helps us or will help us when I figure it out, will help us to have one voice, make everything come from one team, be very streamlined, really just help us save time and creation when we can utilize AI and we're not doing voiceovers all day.
N/A

Do you think Articulate 360 delivers good value for the price?

Yes

Are you happy with Articulate 360's feature set?

Yes

Did Articulate 360 live up to sales and marketing promises?

Yes

Did implementation of Articulate 360 go as expected?

Yes

Would you buy Articulate 360 again?

Yes

I've seen this product used as a learning development professional. I have seen it used across other trainings that I've taken outside of my role. So I think that it fits really well. Somebody who's not necessarily a learning development professional can quickly learn how to use it. I am personally self-taught, did not know anything about e-Learnings was completely on PowerPoint and because the user interface was incredibly easy to learn, the community was out there. I trained myself. Rise is I think the most phenomenal thing. So organizations would be able to very quickly take somebody unfamiliar with learning and development and build a high quality course that looks very professional, very customized through style guides and things that are already built in that you can really plug and play it from any level, from a beginner to somebody that is much more skilled.

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