Good wireless solution for enterprise, but needs better documentation and support
September 09, 2022

Good wireless solution for enterprise, but needs better documentation and support

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ArubaOS

Aruba S is an on-premise wireless network OS. Now with AOS 10 they are coming out with a cloud version, but for now, it's all on-premise. It manages wireless controllers and access points. It runs on Mobility Controllers, Mobility Conductors, and there is a version that runs directly on access points.
  • Wireless Access
  • Security/Role Management
  • Firewalling
  • Centralized Management
  • Documentation on Aruba website is very lacking
  • Support is hit-or-miss - they may waste a lot of time before you get to someone who has a solution
  • Some configuration items are very non-intuitive
  • Access control
  • Encryption/authentication
  • MPSK
  • Good return on investment in terms of a working wireless network for thousands of users
  • However, troubleshooting and support may be difficult
  • Good integration with ClearPass
Aruba does quite a good job with GUI configuration, especially with AOS 8 - something that Cisco struggles with (maybe they came up with something new now). Aruba can also easily scale. While not on the same level, Ubiquiti has a good GUI but is lacking a good standard controller - users have to stand their own.

Do you think ArubaOS delivers good value for the price?

Not sure

Are you happy with ArubaOS's feature set?

Yes

Did ArubaOS live up to sales and marketing promises?

No

Did implementation of ArubaOS go as expected?

Yes

Would you buy ArubaOS again?

Yes

Aruba Wireless works quite well and is stable for enterprise. Once it's running, it works. Once you have it set up, you don't normally need to go in and make changes. Aruba is particularly good on pushing clients to use 5ghz (they say they use some kind of a proprietary algorithm). It may not be appropriate for smaller businesses due to cost and complexity