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Envoy Visitors

Envoy Visitors

Overview

What is Envoy Visitors?

Envoy Visitors helps users offer a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through the door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact…

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Pricing

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Basic

$0

Cloud

Standard

$99.00

Cloud
per month per location

Premium

$299.00

Cloud
per month per location

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://envoy.com/pricing/#visitors/?ut…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

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Product Details

What is Envoy Visitors?

Envoy Visitors helps users offer a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through the door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact tracking. Envoy also enables users to print badges, sign legal documents, grant wifi access, and notify hosts.

Envoy also offer products to help buyers not only manage visitors, but also desks, meeting room bookings and deliveries in the office. With the newly launched interactive workplace maps, employees can find and book available desks and rooms, see details when visitors arrive and mark packages from the mailroom as picked up in one view on the mobile app. Envoy helps you design a productive workplace where people want to be with technology that enhances the employee experience.

Envoy Visitors Video

Welcoming guests while safeguarding people, property, and ideas with Envoy Visitors

Envoy Visitors Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Envoy Visitors starts at $0.

The Receptionist, Sign In Enterprise, and Proxyclick by Eptura are common alternatives for Envoy Visitors.

Reviewers rate Support Rating highest, with a score of 9.6.

The most common users of Envoy Visitors are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(28)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Envoy Visitors is a versatile software solution that has been widely adopted by users across various industries. One of its primary use cases is to efficiently manage the flow of employees and visitors entering and exiting buildings, ensuring optimal utilization of office space. Users appreciate the ability to register and confirm employees and visitors across multiple office locations, streamlining the check-in process and providing a professional experience for clients with its electronic sign-in book feature.

In light of the COVID-19 pandemic, Envoy Visitors has proven invaluable in addressing health and safety concerns. The software incorporates health screening questions to manage potential COVID exposures, providing peace of mind for office safety. Users have lauded this feature as it allows for planning and symptom tracking, especially during these challenging times.

Additionally, Envoy Visitors plays a vital role in facilitating desk management through its hoteling system. Associates can choose their preferred desk, enhancing flexibility and optimizing workspace utilization. Moreover, the software integrates seamlessly with other platforms such as Meraki and Slack, providing auditable and secure visitor check-in and badging.

Furthermore, Envoy Visitors has been praised for its ability to support various work environments, including remote, hybrid, and hot desk setups. It enables desk reservation and tracking of office presence, allowing for effective management of personnel coverage in-office operations. Users describe Envoy Visitors as a game-changer during the pandemic, benefiting all locations by efficiently managing visitor entry systems and contributing to overall workplace safety.

Intuitive User Interface: Users have consistently praised Envoy Visitors for its easy-to-use interface, with multiple reviewers stating that the software provides a clear and intuitive user experience. The well-designed interface allows for effortless navigation and completion of tasks, contributing to a positive user experience.

Efficient Office Management: Many users appreciate Envoy Visitors' ability to plan office visits and track who is coming to the office. This feature aids in organizing and managing resources efficiently, allowing businesses to streamline their operations. Multiple reviewers have highlighted this functionality as a key benefit of using Envoy Visitors.

Customizable Sign-in Forms: Reviewers have commended the customizable options offered by Envoy Visitors, noting that it allows them to create professional-looking sign-in forms tailored to their specific needs. This customization feature enables businesses to present a polished image while collecting necessary visitor information, enhancing brand representation and meeting compliance requirements.

Limited functionality: Some users have expressed that Envoy Visitors lacks certain functionalities related to office management, indicating that there are areas where the software could be more comprehensive.

Poor after-sales service: According to some reviewers, the level of support received from Envoy Visitors' after-sales service is not satisfactory. This suggests a need for improvement in terms of customer assistance and responsiveness.

Usability issues with booking process: Several users have found it frustrating that they occasionally miss the window for booking a desk on Envoy Visitors. This highlights potential issues with the booking process and indicates a need for smoother user experience in this area.

Users commonly recommend Envoy for several key features and benefits. Firstly, users highly recommend Envoy for its visitor management capabilities, as it allows businesses to efficiently manage visitors and track their movements. This feature is particularly useful in the context of COVID-19, as businesses can monitor and control access to their premises. Secondly, many users recommend utilizing Envoy's mail handling feature. This allows businesses to effectively manage incoming mail and packages, ensuring that deliveries are securely received and distributed. Furthermore, users appreciate Envoy's check-in system for both visitors and employees. It provides a convenient way to keep track of who is present in the office, which is especially valuable for managing waiting rooms and external visitors. Additionally, users find value in Envoy's ability to track and notify visitors or employees. By customizing their visitor management system, businesses can easily monitor the number of visitors and maintain accurate records of visitor information. Moreover, by using Envoy, businesses can improve office management, save time and energy, increase security and professionalism, and benefit from an intuitive and well-designed visitor management system. Overall, Envoy comes highly recommended for businesses looking to track individuals entering their office buildings, conveniently manage visitors and deliveries, keep tabs on employees and packages, ensure safety, generate reports easily, and improve their visitor management system.

Reviews

(1-14 of 14)
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Great for COVID protocols

Rating: 8 out of 10
November 29, 2022
Verified User
Vetted Review
Verified User
Envoy Visitors
2 years of experience
We use Envoy to manage folks coming in and out of the building. This has been especially helpful with all the COVID protocols in place. This allows us to know who is in the building on any given day and allows people to plan their trip accordingly. We can also manage symptoms and illness status.
  • Tracks visitors
  • Easy sign in
  • Good mobile app
I think this works great for COVID and for buildings where there are lots of protocols in place. The initial rollout was a hassle though since people are not used to signing in with an app, just their badge. So keep this in mind if you decide to deploy this.

Envoy Visitors keeps your business ahead of the rest.

Rating: 8 out of 10
May 31, 2022
GC
Vetted Review
Verified User
Envoy Visitors
3 years of experience
I use Envoy Visitors on a regular basis and it’s just a fantastic system to complement other office management systems and options we have. The main business issues that Envoy Visitors solve are keeping track of who is coming in and out of our buildings, and making sure that we are utilizing the office space as efficiently and effectively as possible. I am not the only one responsible for purchasing this software.
  • Capturing the numbers of people entering a building.
  • Clear reporting.
  • Easy to use.
Envoy Visitors would suit most office buildings and locations. It will easily cater to small, medium, and large enterprises. It is multi-faceted and very flexible to cope with any amount of people's data and is excellent for any companies wishing to capture the numbers of people entering and leaving their buildings. Its reporting capabilities are especially useful for operational and maintenance management.

Intuitive and User Friendly

Rating: 10 out of 10
May 30, 2022
Verified User
Vetted Review
Verified User
Envoy Visitors
1 year of experience
We used Envoy to track when people were planning on coming into the office, especially during COVID. We were able to register in advance and then actually sign in to the application once we arrived at work for the day. We also had the option of signing in with security once we arrived.
  • User friendly.
  • Not too complicated.
Envoy is best suited for workplaces that are mostly remote or hybrid. This is becoming more and more common for a lot of businesses, so Envoy fits well in places where employees don’t always know how many people will be in the office or at home on a day-to-day basis.

Envoy

Rating: 9 out of 10
May 28, 2022
Verified User
Vetted Review
Verified User
Envoy Visitors
1 year of experience
Since 2020, we've been all over the place... all remote, hybrid model, etc. Since then we have gone to a hot desk environment in our office. Envoy enables us to do several things... reserve desks for the days you're coming into the office and track who was in the office & when. The ability to set up contract tracing and notify those who may have been exposed has helped us get back into the office.
  • Easily track and manage who is in your office.
  • Better security, as you know who is or was in your office.
In an office environment that occasionally has visitors. Instead of not tracking the visitors, have them use Envoy for tracking purposes. I would say that companies that have a large number of visitors may want to use a different solution.

Envoy Visitors - Review May 2022 NYC

Rating: 7 out of 10
May 27, 2022
SM
Vetted Review
Verified User
Envoy Visitors
1 year of experience
I found the tool useful in the fact that our building has strict policies when it comes to guest entry. especially with the COVID precautions that have been in place for several months. the Envoy visitors app and their general application made it easy for me to certify myself as healthy as well as guests visiting our office
  • Ease of use and UX
  • checking the needed boxes for someone to be covid compliant in NYC
  • application use instead of just website
when there is a spike in covid or any other form of contagious disease the visitor app is basically vital to any in person meetings. plain and simple. If the company wants to stay compliant with whatever the current regulations then a tool like this is needed. the biggest piece is ensure it's always up to date with the local restrictions. It's also very useful because our office managers do not need to be wasting their day time dealing with this stuff that can be done electronically

Envoy has been pivotal in our hybrid workforce and office-visit scheduling.

Rating: 9 out of 10
May 27, 2022
JS
Vetted Review
Verified User
Envoy Visitors
1 year of experience
Upon reopening our office, our company implemented Envoy to register and confirm employees and visitors in our multiple office locations. It allows us to track employees who will plan on being present on location, and confirm vaccinations/lack of symptoms prior to their arrival. I use the app to see who will be in the office and schedule my visit in advance for a streamlined experience when coming into the office.
  • Office visit planning (who is coming).
  • Confirm vaccination (previously).
  • Register for in office visits.
If your company is embracing the hybrid workforce, then Envoy would be a great solution for you. Its ability to streamline the process of registering your visit so that others can see when and where you'll be in the office encourages others to visit the office as well. You’re also able to confirm certain vaccination statuses and confirm whether or not visitors have had any sickness symptoms prior to their visit. Very easy-to-use and attractive interface.

Seamless desk reservations and health screening

Rating: 8 out of 10
May 27, 2022
We use Envoy Visitors to manage desks in our organization. We switched to a hoteling system post-pandemic and this allows us to let our associates pick the desk of their choice when in the office. We also created health screening questions to manage potential COVID exposures in our office but may be turning this feature off eventually.
  • Easy app to use
  • Booking a desk is simple
  • Easy to configure and add/remove employees
Envoy Visitors is great for a mid to large sized organization that wants to implement hoteling in their office quickly and easily. It made it easy for us to collect employees' vaccination cards in a HIPAA safe way. It might not be well suited for smaller organizations who don't have many desks available.

Envoy Visitors gets the job done right !

Rating: 8 out of 10
March 17, 2022
Verified User
Vetted Review
Verified User
Envoy Visitors
3 years of experience
We use Envoy to log employees / visitors coming into our multiple locations. In the past I’ve been an envoy admin, but now I am an envoy visitor of the platform. It helps us solve Covid related concerns at the business and personnel who will be covering in-office support. It’s been a game changer in this pandemic for all of our locations.
  • Complete Covid questions
  • Sign up in advance
  • Allocate resources / desks
Areas where a company has multiple locations in a state or an entire country is helpful. Understanding the Covid concerns before employees come in and can have them fill out questionnaires.

Digital Sign-In Experience Using Off-The-Shelf Hardware (iPad)

Rating: 8 out of 10
February 26, 2020
AL
Vetted Review
Verified User
Envoy Visitors
5 years of experience
While consulting to a progressive accounting firm who was looking at improving their digital presence they also identified that they wanted to streamline other analogue processes and wanted to go 100% paperless. Prior to Envoy there was no official sign-in book and no consistent record of visitors entering the building. Envoy has been used for the past 5 years by our client at 4 office locations as an electronic sign-in book and the meeting invite functionality provides a consistent and welcoming level of professionalism even before any new clients even travel to their buildings.
  • Utilise off-the-shelf hardware (iPad) for a seamless sign-in experience.
  • Ability to send NDA's electronically and accept digital signatures on the iPad.
Envoy is an excellent application of a simple digital sign-in experience that uses off-the-shelf hardware. The ability to use the Envoy passport app creates a gamified feel for frequent users with their "visitor stamps" and is very convenient with the Bluetooth function that detects when the frequent visitor has entered the building.

Software that simply works

Rating: 10 out of 10
February 19, 2020
PP
Vetted Review
Verified User
Envoy Visitors
1 year of experience
We are using Envoy at our reception desk, to help us check-in all visitors, packages, and vendors. We had a problem with keeping track of who was in our building and had tried a number of different solutions. But after learning about Envoy, we have started to fall in love with the system they offer.
  • Guest check-in, that allows for signing forms
  • Capturing data and sending follow-up messages
Envoy is an affordable solution to managing guest check-in, plus so much more. I love that you can scan a delivered package and that it will notify the person who it was attended for. It's great as a lead generator, too. We host events at our building and have everyone sign-in before the events.

Envoy is my go-to visitor check-in solution

Rating: 10 out of 10
December 17, 2019
We are using Envoy primarily with Workplace, although IT is there to set up new buildings, add printers, etc. We have a lot of people that do not have company badges like interviewees, visitors, contractors, and new hires, and Envoy helps us identify who they are. We use Envoy for pre-registering people for hosted events as well. Lastly, we've been using Envoy for deliveries with great success.
  • Visitor notifications via Slack.
  • Delivery notifications via Slack.
Envoy is, of course, solid when it comes to visitor registration as soon as they arrive at the office. We have seen huge time savings when it comes to pre-registering visitors for an event we've hosted. With a CSV, we're able to send out invitation en masse and the dashboard shows who's completed registration, who hasn't, etc. The ability to pre-print badges is awesome, but sometimes hard to find.

Professional Looking System

Rating: 10 out of 10
November 20, 2019
JD
Vetted Review
Verified User
Envoy Visitors
1 year of experience
Envoy is being using by our organization as a check-in system and invitation-to-visit system. It is customizable so our sign-on page has our company logo, visitors check in by signing in, taking a photo, getting visitor badge printed and signing NDA's. We use integrations with Meraki and Slack.
  • Easy to use
  • Professional looking
  • Customizable
Envoy is well suited fo help our company know who is visiting our company and helping with sending out invitations to our company that let visitors know everything they need to know before they come visit us. Integrations with meraki help give visitors our guest Wi-Fi password. Slack integrations let hosts know when their visitors have arrived and checked in.

Give Your Team Envoy!

Rating: 10 out of 10
March 08, 2019
Verified User
Vetted Review
Verified User
Envoy Visitors
3 years of experience
Envoy is awesome. It's a great system where you can log into your conference rooms and it gives visibility to your colleagues on whether the room is free or not. Envoy also has a visitor entry system so if you have one, it only makes sense to get the other one as well!
  • UI is great.
  • Integration is awesome.
If you have meeting rooms and people visiting your office or you're interviewing, you need this system. It works with any tablet and you just need to set it up once and forget about it. Just make sure it has a steady power supply, set it to dim the screen or turn off during non-business hours, and you're good!

A great visitor management tool

Rating: 10 out of 10
February 26, 2018
DG
Vetted Review
Verified User
Envoy Visitors
1 year of experience
We use envoy for auditable and secure visitor checkin and badging.
  • Creative use of mobile technology
  • Integrations with other products
  • Responsive support
[Envoy is well suited] Any location where a visitor log/sign-in is required and a book isn’t appropriate. A “host person” is needed for some functions, such as ID checking and badging.
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