Envoy Visitors

Envoy Visitors

Score 8.4 out of 10
Envoy Visitors


What is Envoy Visitors?

Envoy Visitors helps users offer a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through the door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact...
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Recent Reviews


9 out of 10
May 28, 2022
Since 2020, we've been all over the place... all remote, hybrid model, etc. Since then we have gone to a hot desk environment in our …
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per month per location



per month per location

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://envoy.com/pricing/#visitors/?ut…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

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Product Details

What is Envoy Visitors?

Envoy Visitors helps users offer a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through the door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact tracking. Envoy also enables users to print badges, sign legal documents, grant wifi access, and notify hosts.

Envoy also offer products to help buyers not only manage visitors, but also desks, meeting room bookings and deliveries in the office. With the newly launched interactive workplace maps, employees can find and book available desks and rooms, see details when visitors arrive and mark packages from the mailroom as picked up in one view on the mobile app. Envoy helps you design a productive workplace where people want to be with technology that enhances the employee experience.

Envoy Visitors Video

Welcoming guests while safeguarding people, property, and ideas with Envoy Visitors

Envoy Visitors Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Envoy Visitors starts at $0.

The Receptionist, Sign In Enterprise, and Proxyclick are common alternatives for Envoy Visitors.

Reviewers rate Support Rating highest, with a score of 9.6.

The most common users of Envoy Visitors are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings


Attribute Ratings


(1-14 of 14)
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November 29, 2022

Great for COVID protocols

Score 8 out of 10
Vetted Review
Verified User
We use Envoy to manage folks coming in and out of the building. This has been especially helpful with all the COVID protocols in place. This allows us to know who is in the building on any given day and allows people to plan their trip accordingly. We can also manage symptoms and illness status.
  • Tracks visitors
  • Easy sign in
  • Good mobile app
  • Mobile app is not always user friendly
  • Have to sign in every time
  • No way to easily automate
I think this works great for COVID and for buildings where there are lots of protocols in place. The initial rollout was a hassle though since people are not used to signing in with an app, just their badge. So keep this in mind if you decide to deploy this.
Score 8 out of 10
Vetted Review
Verified User
I use Envoy Visitors on a regular basis and it’s just a fantastic system to complement other office management systems and options we have. The main business issues that Envoy Visitors solve are keeping track of who is coming in and out of our buildings, and making sure that we are utilizing the office space as efficiently and effectively as possible. I am not the only one responsible for purchasing this software.
  • Capturing the numbers of people entering a building.
  • Clear reporting.
  • Easy to use.
  • Doesn’t cover all aspects of office management.
  • After sales service could be better.
Envoy Visitors would suit most office buildings and locations. It will easily cater to small, medium, and large enterprises. It is multi-faceted and very flexible to cope with any amount of people's data and is excellent for any companies wishing to capture the numbers of people entering and leaving their buildings. Its reporting capabilities are especially useful for operational and maintenance management.
Score 10 out of 10
Vetted Review
Verified User
We used Envoy to track when people were planning on coming into the office, especially during COVID. We were able to register in advance and then actually sign in to the application once we arrived at work for the day. We also had the option of signing in with security once we arrived.
  • User friendly.
  • Not too complicated.
  • Visibility.
  • Freezing, rarely.
  • Widget
Envoy is best suited for workplaces that are mostly remote or hybrid. This is becoming more and more common for a lot of businesses, so Envoy fits well in places where employees don’t always know how many people will be in the office or at home on a day-to-day basis.
May 28, 2022


Score 9 out of 10
Vetted Review
Verified User
Since 2020, we've been all over the place... all remote, hybrid model, etc. Since then we have gone to a hot desk environment in our office. Envoy enables us to do several things... reserve desks for the days you're coming into the office and track who was in the office & when. The ability to set up contract tracing and notify those who may have been exposed has helped us get back into the office.
  • Easily track and manage who is in your office.
  • Better security, as you know who is or was in your office.
  • Better user adoption.
In an office environment that occasionally has visitors. Instead of not tracking the visitors, have them use Envoy for tracking purposes. I would say that companies that have a large number of visitors may want to use a different solution.
Scott Mackinnon | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
I found the tool useful in the fact that our building has strict policies when it comes to guest entry. especially with the COVID precautions that have been in place for several months. the Envoy visitors app and their general application made it easy for me to certify myself as healthy as well as guests visiting our office
  • Ease of use and UX
  • checking the needed boxes for someone to be covid compliant in NYC
  • application use instead of just website
  • seems like a lot of updates
  • sometimes the app crashes
  • with regulations changing all the time. i worry if it's up to date
when there is a spike in covid or any other form of contagious disease the visitor app is basically vital to any in person meetings. plain and simple. If the company wants to stay compliant with whatever the current regulations then a tool like this is needed. the biggest piece is ensure it's always up to date with the local restrictions. It's also very useful because our office managers do not need to be wasting their day time dealing with this stuff that can be done electronically
Joe Scott | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Upon reopening our office, our company implemented Envoy to register and confirm employees and visitors in our multiple office locations. It allows us to track employees who will plan on being present on location, and confirm vaccinations/lack of symptoms prior to their arrival. I use the app to see who will be in the office and schedule my visit in advance for a streamlined experience when coming into the office.
  • Office visit planning (who is coming).
  • Confirm vaccination (previously).
  • Register for in office visits.
  • Cannot thing of anything in particular.
If your company is embracing the hybrid workforce, then Envoy would be a great solution for you. Its ability to streamline the process of registering your visit so that others can see when and where you'll be in the office encourages others to visit the office as well. You’re also able to confirm certain vaccination statuses and confirm whether or not visitors have had any sickness symptoms prior to their visit. Very easy-to-use and attractive interface.
Allie Donahue | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use Envoy Visitors to manage desks in our organization. We switched to a hoteling system post-pandemic and this allows us to let our associates pick the desk of their choice when in the office. We also created health screening questions to manage potential COVID exposures in our office but may be turning this feature off eventually.
  • Easy app to use
  • Booking a desk is simple
  • Easy to configure and add/remove employees
  • The limited time windows are easy to enable but hard to turn off
  • The app could offer more features like real-time viewing of who is sitting in what desk
  • Missing your window for booking a desk is frustrating
Envoy Visitors is great for a mid to large sized organization that wants to implement hoteling in their office quickly and easily. It made it easy for us to collect employees' vaccination cards in a HIPAA safe way. It might not be well suited for smaller organizations who don't have many desks available.
Score 8 out of 10
Vetted Review
Verified User
We use Envoy to log employees / visitors coming into our multiple locations. In the past I’ve been an envoy admin, but now I am an envoy visitor of the platform. It helps us solve Covid related concerns at the business and personnel who will be covering in-office support. It’s been a game changer in this pandemic for all of our locations.
  • Complete Covid questions
  • Sign up in advance
  • Allocate resources / desks
  • Smoother check in process for people who sign up in advance
  • Control UI
Areas where a company has multiple locations in a state or an entire country is helpful. Understanding the Covid concerns before employees come in and can have them fill out questionnaires.
Alvin Landicho | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
While consulting to a progressive accounting firm who was looking at improving their digital presence they also identified that they wanted to streamline other analogue processes and wanted to go 100% paperless. Prior to Envoy there was no official sign-in book and no consistent record of visitors entering the building. Envoy has been used for the past 5 years by our client at 4 office locations as an electronic sign-in book and the meeting invite functionality provides a consistent and welcoming level of professionalism even before any new clients even travel to their buildings.
  • Utilise off-the-shelf hardware (iPad) for a seamless sign-in experience.
  • Ability to send NDA's electronically and accept digital signatures on the iPad.
  • The current pricing is aimed at more enterprise customers.
Envoy is an excellent application of a simple digital sign-in experience that uses off-the-shelf hardware. The ability to use the Envoy passport app creates a gamified feel for frequent users with their "visitor stamps" and is very convenient with the Bluetooth function that detects when the frequent visitor has entered the building.
The system is very easy to use and intuitive so did not need to contact support on any occasion. Even when there was a major overhaul to the user interface, the reference and help docs assisted with finding features and functions. Overall due to the lack of needing to actually contact a support representative has given this application a high overall support score.
Patrick Palmer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are using Envoy at our reception desk, to help us check-in all visitors, packages, and vendors. We had a problem with keeping track of who was in our building and had tried a number of different solutions. But after learning about Envoy, we have started to fall in love with the system they offer.
  • Guest check-in, that allows for signing forms
  • Capturing data and sending follow-up messages
  • Integration with our CRM is only available through Zapier, but it creates duplicates every time a recurring guest checks in.
  • It would be great if each device you set up Envoy on could have custom permissions.
Envoy is an affordable solution to managing guest check-in, plus so much more. I love that you can scan a delivered package and that it will notify the person who it was attended for. It's great as a lead generator, too. We host events at our building and have everyone sign-in before the events.
I don't know exactly how good the support is, but I'm giving it a 10 because I haven't had to use the support team. The platforms that work and don't make you reach out to support deserve to be recognized, and this is my way of doing that. Grateful for technology that works.
Isidoro "Roy" Jovero | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are using Envoy primarily with Workplace, although IT is there to set up new buildings, add printers, etc. We have a lot of people that do not have company badges like interviewees, visitors, contractors, and new hires, and Envoy helps us identify who they are. We use Envoy for pre-registering people for hosted events as well. Lastly, we've been using Envoy for deliveries with great success.
  • Visitor notifications via Slack.
  • Delivery notifications via Slack.
  • Pre-registration still involves kiosk interaction.
  • Delivery notifications are sometimes delayed.
Envoy is, of course, solid when it comes to visitor registration as soon as they arrive at the office. We have seen huge time savings when it comes to pre-registering visitors for an event we've hosted. With a CSV, we're able to send out invitation en masse and the dashboard shows who's completed registration, who hasn't, etc. The ability to pre-print badges is awesome, but sometimes hard to find.
Envoy's support is top-notch. Their response times are very reasonable and their reps are very knowledgable. If they don't know the answer right away, they will go right into case creation.
Johann Davila | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Envoy is being using by our organization as a check-in system and invitation-to-visit system. It is customizable so our sign-on page has our company logo, visitors check in by signing in, taking a photo, getting visitor badge printed and signing NDA's. We use integrations with Meraki and Slack.
  • Easy to use
  • Professional looking
  • Customizable
  • It's been working great and meets all of our needs. No improvements at this time.
Envoy is well suited fo help our company know who is visiting our company and helping with sending out invitations to our company that let visitors know everything they need to know before they come visit us. Integrations with meraki help give visitors our guest Wi-Fi password. Slack integrations let hosts know when their visitors have arrived and checked in.
Anything I've needed from support has been available online through their support page. Everything has been spot on for support and easy to find and resolve on our own without needing to actually submit a ticket for support to dive deeper into any situation or needing further assistance with issues.
March 08, 2019

Give Your Team Envoy!

Score 10 out of 10
Vetted Review
Verified User
Envoy is awesome. It's a great system where you can log into your conference rooms and it gives visibility to your colleagues on whether the room is free or not. Envoy also has a visitor entry system so if you have one, it only makes sense to get the other one as well!
  • UI is great.
  • Integration is awesome.
  • Give the ability to lock the app so you can't exit without a passcode; users like messing with iPads!
If you have meeting rooms and people visiting your office or you're interviewing, you need this system. It works with any tablet and you just need to set it up once and forget about it. Just make sure it has a steady power supply, set it to dim the screen or turn off during non-business hours, and you're good!
David Gano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use envoy for auditable and secure visitor checkin and badging.
  • Creative use of mobile technology
  • Integrations with other products
  • Responsive support
  • Capturing of Identification/passport
  • Conditional rules during sign-in flow
  • Support for more printers
[Envoy is well suited] Any location where a visitor log/sign-in is required and a book isn’t appropriate. A “host person” is needed for some functions, such as ID checking and badging.
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