Ascentis HR Review
April 30, 2018
Ascentis HR Review
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ascentis HR
We currently use Ascentis for all HR related transactions such as recruitment, onboarding, benefits, ACA compliance, and reporting. It is mainly used by HR and recruitment. It addresses all business problems across HR and recruitment.
- The Ascentis Recruitment ATS is really good. It is web based and it is easy to work with.
- The Employee Self Service is also a good feature that is offered by Ascentis. It is easy to access and very user-friendly.
- The onboarding feature is an excellent resource to have. It streamlines the onboarding process and it makes it easy for new hires to complete their paperwork ahead of time and it helps with keeping the completion of forms paperless.
- The biggest drawback for me is the HRIS side of the house. It is not web based making it very difficult to access it over the web at any time from any where. The whole HRIS side needs to be completely redone so better easy and functionality. Make it web based and a lot easier to use. I really did not fully understand how the HRIS side of the house worked before purchasing a three year agreement with Ascentis. If I had known that the HRIS side was desktop based, I probably would not have signed up with Ascentis.
- Reports in the HRIS could be greatly improved. It Is not easy to pull reports from the system. There are so many steps you have to complete in order to get the report needed.
- The benefits setup wizard through the Ascentis HRIS is very difficult and a tedious process. There are a gain lots of steps to take in order for a benefit to be placed properly.
- Ascentis is a good ATS Recruitment system. Candidates are able to apply online with easy and the recruiter is able to manage candidates and post jobs to the company's website as well as across different vendors.
- The problem we encountered on our website is that when a candidate clicks on notify me when there is a new opening it leaves the iframe and routes the candidate to a appone.com website which seems like the candidate has left and has been re-routed to go somewhere else. With everything happening today with fraudulent websites; this makes it seem like the candidate is going to a non authentic website. This should be improved so that anything that a candidate clicks on never leaves the iframe and always stays within the company website.
We selected Ascentis HR because of price and the different functionality we were able to get for our money.
At the beginning when going through implementation. Once that was done, I had to call the support hotline which provided with generally good support all the time.