HR & Employee Satisfaction with HRIS!
May 01, 2018
HR & Employee Satisfaction with HRIS!
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ascentis HR
We are using Ascentis HR as our HR system of record. We use employee self-service, benefits administration - including carrier interface, payroll interface, and employee reporting. We are in the process of implementing the performance management, recruiting and performance and learning modules.
- We received rave reviews from employees with our first benefits open enrollment. Using Ascentis all employees were able to complete the process themselves online, as opposed to in our old system the previous year only about 20% of employees were able to complete their enrollment without our assistance. Also new employees are able to complete enrollment on their own with minimal or no instruction.
- Benefit enrollments now flow directly to the carrier. This is a significant time savings as previously enrollments were done manually on each of our multiple benefit vendor sites.
- Our first ACA reporting using the new system was a success. The ability to do this reporting in Ascentis allowed us to eliminate a separate vendor thus saving money for the institution going forward.
- More targeted and flexible reporting allows us to obtain just the information we need at a given point in time.
- The file export to payroll is a much smoother and faster transfer process.
- We are still using remote desktop log in. Having to log in a minimum of three times before we get to employee data is time consuming and annoying.
- While the reporting feature allows access to all employee data, it takes some time to go through all the questions needed to create a report. It would be helpful to have some pre-set up reports using standard employee parameters.
- We would like to see more functionality to capture multiple jobs for an employee. We had to customize those fields, then those fields were not included in standard reports so we had to get customized reports created for us.
- More flexibility for us to run custom reports when we want to run them instead of having a schedule or putting in a request with support to run the reports for us.
- It has saved a lot of time for our benefits administrator who now has time to focus on more strategic initiatives.
- It has saved us money by us eliminating separate software for recruiting and ACA reporting.
- It will allow us to have online performance reviews and tracking. We have not yet rolled this out but we have excitement from our employees for this process and we hope will be a win for our internal brand and be a big time saver for our employee population.
Most systems would not allow us to apply and track multiple jobs with multiple pay-rates for individual employees. While we had to do some customization and had some pain with the reporting, ultimately we got it to work for us and it is going well now. So the selection process was more a process of elimination. That said the price was also very competitive.
They are excellent in their implementation support. We receive training, clear direction,road maps and steps for completion.