New to Ascentis
Overall Satisfaction with Ascentis HR
We use Ascentis as our HRIS, Timekeeping, and Payroll.
Pros
- Our Project Manager was particularly helpful with implementation. She checked in weekly and was quick to respond when we needed additional help.
- We appreciate the ease of report writing and the simplicity of the HR side.
- We like having carrier connections available for our benefits enrollment.
Cons
- Timekeeping is actually a separate platform and is clunky compared to the Ascentis side. We really wish the timekeeping piece was under the Ascentis umbrella.
- Novatime is not user-friendly and, unfortunately, that is the part that employees and managers have to use.
- Streamlined onboarding so we can spend more value-added time with new hires.
- I'm afraid the timekeeping system will have a negative impact on our employee engagement and the internal customer service we provide.
We selected Ascentis for better customer service than we had with ADP.
NA - still with the implementation team.
Comments
Please log in to join the conversation