Ascentis review
May 02, 2018
Ascentis review
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ascentis HR
As a broker, Ascentis is used as a solution to our clients/prospects needs. We will refer groups to Ascentis as a way to build a relationship and protect accounts. Some brokers refer and some don't, it depends on the individual.
- The ability to customize the platform to clients. Not every company is the same and this really helps clients feel taken care of.
- Professional webinars. One of my clients had high praise for the webinars provided by Ascentis and described them as her favorite source of webinar instruction.
- Implementation seemed to take longer than actually needed. My first client with Ascentis was annoyed with the first welcome call that took an hour out of her busy schedule that ultimately had no real need for her to be on the call. She thought she could've been sent an email explaining what the process would be.
- The first client I referred wasn't too happy with the amount of time the implementation calls took. I wouldn't say it had a negative impact on ROI but it reflected badly on us after talking up the services.