Not many cons for Confluence
March 21, 2017
Not many cons for Confluence
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Atlassian Confluence
Confluence is used by our organization to collect process documentation, general knowledge, build notes, WebEx and PowerPoint presentations, programming notes and so on. It's a great way to gather a bunch of loose data under one umbrella. It's also integrated really well with JIRA and makes hopping back and forth simple and efficient.
- Integration with JIRA
- Allows for customization
- Attractive and simple interface
- Easy to learn and use
- Large community of users to draw tips from
- Poor document editing
- Documents organization is not intuitive
- The interface is attractive but could allow for more customization of fonts and colors, etc
- Confluence has been instrumental in assuring that our knowledge base is shared with all team members and keeps everyone on the same page, improving customer satisfaction.
- Confluence has given us access to data from R&D and Engineering that has allowed our team to enhance our knowledge of our applications and troubleshoot more effectively, which eliminates the need for issue escalation and frees up our programmers to spend more time on features and bugs.