Skip to main content
TrustRadius
Confluence

Confluence

Overview

What is Confluence?

Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

Read more
Recent Reviews

TrustRadius Insights

Atlassian Confluence is a versatile tool that organizations use to enhance collaboration and knowledge sharing. Users have found it to be …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Document collaboration (104)
    9.0
    90%
  • Access control (102)
    8.7
    87%
  • Notifications (107)
    8.2
    82%
  • Search (107)
    7.0
    70%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Free

$0

Cloud
Free for 10 Users

Standard

$5

Cloud
Per User Per Month

Premium

$10

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/conf…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month
Return to navigation

Product Demos

Confluence-Demo: Unterseiten bis in beliebige Tiefe anlegen

YouTube

Atlassian Confluence 101 - Delete and Restore a Page

YouTube

Atlassian Confluence 101 - Organize Pages

YouTube

Sibling Tabs User Macro for Atlassian Confluence

YouTube
Return to navigation

Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.2
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.9
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.9
Avg 8.1
Return to navigation

Product Details

What is Confluence?

Confluence aims to give you the power to create anything and everything, from meeting notes, project plans, product requirements, and more. Include multimedia, dynamic content, and make your work come to life.

Share PDFs, Office docs, images, and more in Confluence. Automatic versioning, instant previews, full-text search, and pinned comments make it easy to manage your files.

Confluence Features

Project Management Features

  • Supported: Task Management
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Internal knowledgebase

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Confluence Competitors

Confluence Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

Confluence starts at $10.

Microsoft Yammer, Microsoft SharePoint, and OpenText Vibe are common alternatives for Confluence.

Reviewers rate Integrates with Outlook highest, with a score of 9.6.

The most common users of Confluence are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(2092)
Loading...

Attribute Ratings

Reviews

(1-25 of 126)
Companies can't remove reviews or game the system. Here's why
Score 3 out of 10
Vetted Review
Verified User
Incentivized
  • Maintain historical links even if pages move
  • Responsive
  • Good Plugin infrastructure
  • In my opinion, permissions model is unpleasant
  • In my opinion, automation with anything that isn't an Atlassian product extraordinarily difficult
  • In my experience, it doesn't support current standards very well (Markdown, importing HTML)
  • In my opinion, search is almost useless
Score 10 out of 10
Vetted Review
Verified User
  • Maintain an awesome organization among all the documents.
  • Easy to navigate.
  • Great traceability.
  • It has a huge storage space.
  • I would like to manage development tickets on confluence so i wouldn't have to use 2 apps for it.
  • It would be good if Confluence works as a box to storage all the documents.
  • Are there any accounts for freelancers?
Score 8 out of 10
Vetted Review
Verified User
  • Searching a topic
  • Indexing of the topics
  • Way we write, adding images, links, etc.
  • Can it be integrated with MS Teams ? as we use MS Teams for day-to-day work-related communications.
  • Can it automatically generate initial document for a feature with AI capabilities?
  • Can we get text completion feature ?
Score 10 out of 10
Vetted Review
Verified User
  • Custom APIs with external software (i.e. Slack, Zoom, Salesforce)
  • Customizable with custom fields, values, and calculations
  • An entire suite of products to work in conjunction with our workflow (i.e. Status page)
  • Certain integrations are a bit finicky and/or lag (i.e. Slack integration in particular takes a long time to transfer data from created workflows to appear)
  • There is no auto refresh function so if my team and I are on the same document/ticket, we have to make sure one person refreshes first and then the other (so no one's work gets lost)
Abhishek Nandi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • The page design support and the interfaces are commendable
  • Data Privacy and 2 step verification login.
  • Easy direct share with the team members, send the direct mail to the shared person.
  • Tag someone easily, comment option in the page end for reference tagging.
  • Some more interface options, like color options or text highlight options
  • Column and Row align options.
  • More options in the Table. when added a table, options like strike thorugh.
Nicholas Wade | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
  • Simple text entry
  • Simple headings
  • Simple connection via links
  • Simple copy from other sites
  • Pretty good search for pages
  • Numbering sequenced lists with other content inserted - awfull
  • Page layouts / columns very poor
  • Styling restricted
  • Expensive apps to do simple operations
  • Word processing functionality next to zero
  • Inflexible design
  • Poorly implemented free apps
  • Free templates poorly executed
  • No search for out of date pages
February 16, 2022

Confluence at a glance

Score 8 out of 10
Vetted Review
Verified User
  • Draw.io integration.
  • Templates for different project artifact.
  • Tree based arrangement of pages.
  • Linking it to a specific Jira item.
  • Linking to specific Bitbucket code commit.
  • Real time collaboration and edit within teams.
Hari kapse | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • A single place for all your documentation[.]
  • Break down communication barriers[.]
  • Reduce time-wasting context switching[.]
  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
December 01, 2021

Confluence on info

Miko Mikaela Garcia | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Search function.
  • Editing capabilities.
  • Nesting pages.
  • Have search results sorted by something like page views or accuracy to search terms.
  • Images within a page size automatically without its own scroll bar.
  • Same with tables, have it able to size automatically (responsive) without its own scroll bar.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Create, Edit and Organize pages
  • Create Organized Calendars
  • Confluence [is a]easy tool to create polls
  • For those who follow the SCRUM methodology, Confluence has everything you need
  • The user profile can be improved for a most modern looking
  • It has a good search engine by syntax but no by context
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Numerous templates are available for different documentation needs.
  • Linking documentation and issues is pretty seamless.
  • Keeps documentation well organized and in a single go to location.
  • Some of the components can be a little clunky to use and configure on pages.
  • I've run into a few issues where edited pages refuse to publish and work is either lost or time wasted copying and pasting to a new document that will publish.
Bill Kratzer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Basic wiki features (connected content)
  • Enterprise security and access control.
  • Rich text editing.
  • Support for code snippets and markup.
  • A huge library of plug-ins
  • Support for markdown is sorely missed by the modern software engineer.
  • Better support for searching and discovery.
  • Better support for collaborative editing of pages.
Brandon Patton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Document Collaboration
  • Configurable Notifications for Spaces and Pages (when things get updated or comments added)
  • Central resource for all documentation within a company
  • Costs continue to climb for usage - Atlassian has recently announced dropping support of on-prem solutions and forcing people to adopt their cloud solution
  • Segregated support - you may have to bounce between Atlassian support personnel and various plugin developers depending on what aspect of Confluence you need assistance with
  • Limited mobile functionality compared to web-based
Ky Powell | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Enables sharing and insights across different departments. Ability to see content in other departments.
  • Ability for all users to have public access to create their own content.
  • The features to embed different pages or documents makes it easier to remain in confluence and not have to toggle to different applications.
  • At times the tool is not always user friendly and intuitive
  • Building pages can often require a deeper understanding of more technical skillsets like HTML to build pages that display nicely
  • More documentation on building out pages would be helpful when it comes to building more advanced pages
Sushant goyal | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Single source for storing and accessing documents
  • Easily connects with other atlassian software like jira. So one can raise ticket in jira and provide data in confluence
  • Permission manage is good feature to hide or show files.
  • Feed feature is good to keep up to date
  • Search engine is not so great. Sometimes nothing appears in search.
  • Preview of sheets lags. Can be improved
  • Cam be difficult to understand and use at starting
Binoy Shah | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
  • The web app has a tendency to be quite slow
  • The export can only export as word or PDF. It would be great if it can also export as markdown.
  • I wish the navigation were a little easier
Normand Whitehead | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • QUICK How-to Guides that can be generated and share instantly.
  • Automatic Email notifications of new updates in the Confluence area
  • Provides an easy at a glance view of the content similar to a book contents table
  • Formatting text can be a challenge to new users.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Functions great as a wiki
  • Excellent repository for SOPs and attaching frequently referenced technical documents etc.
  • Integration into JIRA if you use that for either project management or change control tracking
  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Raman Ahuja | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page.
  • Searching the documents and content is efficient and one can make it more simple by adding labels to the content or pages.
  • Access to a particular page or space can be managed and only certain people can be allowed to view or edit.
  • The process to create pages and upload content is not that intuitive. It takes sometime for an user to get used to it.
  • Search works well with labels but not able to search within the documents and content accurately.
  • There is no way to export the documents to cloud storage solutions.
Return to navigation