Item: Adobe Workfront
Rating: 9
Author: Chris Barkdull

Overall Satisfaction with AtTask

Pros and Cons

Pros

I like the way I was able to collaborate with other users, share documents, see comments during the workflow of the project, where team members had done something and added update notes
I really liked the resource planning tool. It was not overly complex, but allowed me to see and assign work and see who was available for work.
The end user interface is a real genius. It is so easy for new employees to use. They can easily see their assignments and also go and find new work if they finish and are ready to contribute more.

Cons

The end user interface is easy to use but some of finer points of it can be difficult to customize.
The resource planner could be confusing but I probably needed more training and experience on it.

Return on Investment

We used AtTask in a basic functionality to let development know about projects we were going to be booking. This better prepared them for what was coming down the pipeline and what resources we had available.
This allowed us a faster turn around time as well as know if we would need to hire contractors to assist in the project.

It does everything we want it to do and it does it well. We were able to have visibility into upcoming projects and plan appropriately. This allowed us to finish projects as quickly as possible, which meant we had happy customers, we got paid faster and often resulted in recurring business.

Likelihood to Recommend

Again, for our needs AtTask fit the bill. Team members were able to collaborate, we were able to see resources availability and see where we need additional resources. We could easily see and be alerted when there were issues or where a better idea came up. For our company at this time AtTask was perfect.

Comments

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AtTask in sales and customization work

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