Happy Drunk on the AtTask Kool-aide
Updated November 11, 2015

Happy Drunk on the AtTask Kool-aide

Adam Messano | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

AtTask is the project management software of choice for our eMarketing activities with the eCommerce group. Previously we had been committed to using SharePoint as our 'band-aide' software for managing projects, which was already the fix over Excel. With AtTask implemented we have had zero need to look for an alternative solution.

Pros

  • AtTask has an easy-to-use interface for allowing rapid review of project plans
  • AtTask is a superior tool for managing the workload of resources (e.g. the people writing / designing / coding, etc.)
  • Exporting project plans to allow rapid updates to higher level executives is easy; as is generating reports on items like workload and more.

Cons

  • You can post documents / assets and share them, but comments attached to the "share" are not saved... I view this as a miss.
  • The navigation from a Request to an Active Project can confuse Business Owners; with training this is resolved, but I'm not convinced the user experience here is optimal
  • When items are "working on" for a Resource (writer / designer, etc.) ..if the date is updated in the project plan, it will not dynamically be updated there. I'd like that fixed one day.
  • Increased employee efficiency
  • Increased project workload without adding numerous additional resources
  • Increased business owner satisfaction to understand job dependencies / timelines and more
So when I started here they were managing projects via Excel, and then I transitioned to SharePoint while AtTask was being implemented. Once that was done, we've used AtTask and never looked back. It's far superior to either in terms of combining the best of Microsoft Project with the ease-of-use that other tools aspire to provide.
The main thing I'd recommend is to have their processes documented and thought out as best you can; that helps the implementation quite a bit. From there, make sure you have a sense for the size of projects, or range of sizes, that will be going through AtTask; knowing both will allow for more efficient use of the setup and product on a daily basis.

Using Workfront

All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.

Using Workfront

Workfront (formerly AtTask) is simply the finest project management tool I've ever used. It has the best features of Project (e.g. ease of use to see Gannt charts or task lists) but with robust reporting and easy communication via Updates? it's a hit.

Workfront Reliability

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