Great for Collecting Donations Made via Phone
March 30, 2022

Great for Collecting Donations Made via Phone

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Authorize.Net

When our donors call in to make a donation, we use Authorize.Net to complete credit card transactions. In addition, donors who receive our annual report can send back a remittance envelope with their credit card information written on it, which we then use Authorize.Net to process. Lastly, we have fees for some of our services and have thought about using Authorize.Net to allow people to pay fees with a card instead of cash.
  • Credit card authorization
  • User friendly platform
  • Phone payments
  • Price to use
  • Not integrated with our other platforms (website)
  • We are unsure of the full range of services available to us
  • Credit card processing
  • Phone payments
  • We have been able to collect hundreds of dollars in donations that otherwise would have been turned away
  • Authorize.Net has processing fees that take away from our overall donation amount
  • Authorize.Net did not integrate with our WordPress website donation form, so we had to find another credit card processing service for online donations
  • Stripe
Our donor database, Bloomerang, partners with Stripe for donation forms. This has made Stripe a more user-friendly and viable option for donation processing. We are currently planning to switch over to Stripe, but at this time use PayPal to process donations.

Do you think Authorize.Net delivers good value for the price?

Not sure

Are you happy with Authorize.Net's feature set?

No

Did Authorize.Net live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Authorize.Net go as expected?

I wasn't involved with the implementation phase

Would you buy Authorize.Net again?

No

We are a nonprofit organization and use Authorize.Net to complete donation transactions. Sometimes our donors call in to leave a donation via credit card or leave their credit card information written on a remittance envelope sent to them in the mail. The main feature we use is to process credit card transactions.