Item: Automox
Rating: 9
Author: Luke Creighton

Overall Satisfaction with Automox

Use Cases and Deployment Scope

We use Automox to patch all of our Windows, macOS and Linux devices. It works hand in hand with our MDR product to remediate vulnerabilities with just a click. We have full peace of mind that Automox is continually scanning our devices and keeping everything up to date in the background!

Pros and Cons

Pros

Easy to schedule in patching which works around our business needs
Easy to exclude patches which have a business requirement for delaying.
Rich reporting allows us to see the current state of our assets.

Cons

Improvements to how macOS updates are handled.

Return on Investment

Everything in one place
Less time spent on patching
Vulnerabilities patched far more efficiently!

Patching

The business became far more confident as we worked towards Cyber Essentials. Automox and integrations allowed us to cross a lot off our list as 'meeting requirement'. IT can dedicate far more time towards other important tasks which has had a very positive impact on the business and happy staff when it comes to internal support!

Usability

The UI for Automox is very easy to navigate. It handholds you through adding devices and setting up new patching policies is a breeze. The worklet community is fantastic to with so many to choose from and add to your environment within a couple of minutes!

Alternatives Considered

Not used any other products to compare against!

Key Insights

Do you think Automox delivers good value for the price?

Yes

Are you happy with Automox's feature set?

Yes

Did Automox live up to sales and marketing promises?

Yes

Did implementation of Automox go as expected?

Yes

Would you buy Automox again?

Yes

Other Software Used

Microsoft Intune, Rapid7 InsightIDR, Barracuda Email Security Gateway

Likelihood to Recommend

If your business is running different OS's, Automox really takes the headache out of keeping everything up to date. Everything is controlled in one central location, and you can easily see if any patching needs manual intervention.

Comments

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